Kelli Gutierrez
Senior Manager Customer Care at Brilliant Earth | San Francisco Bay Area, United States
Kelli Gutierrez’s Email & Phone Number
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Senior Manager Customer Care at Brilliant Earth in March 2024 - Present
Customer Service Manager at Brilliant Earth in June 2020 - March 2024
Customer Operations Manager at Brilliant Earth in August 2019 - February 2021
Customer Experience Assistant Manager at Brilliant Earth in March 2019 - July 2019
Customer Operations Specialist at Brilliant Earth in May 2017 - February 2019
Field Representative at Amnesty International USA in January 2017 - April 2017
Swim Instructor at Anderson's Swim School in July 2013 - June 2016
Lifeguard/Swim Instructor at Quick Silver Swimming in May 2009 - October 2012
De Anza College, Associate of Arts (AA), January 2010 to January 2013
San Francisco State University, Sociology, January 2013 to January 2016
Brilliant Earth was founded by Beth Gerstein and Eric Grossberg as a response to the lack of transparency and irresponsible mining practices that confront the jewelry industry today. Brilliant Earth began with the belief that exceptional quality, ethically sourced jewelry can be an effective tool for social change. From our award-winning jewelry designs and responsibly sourced materials, to our personalized showroom experience, customers never need to compromise between quality and conscience. Brilliant Earth makes jewelry you can feel good about wearing with thoughtful craftmanship in every phase of production. With our Beyond Conflict Free™ diamonds and commitment to social and environmental responsibility, we hope to inspire a more transparent, sustainable, compassionate, and inclusive jewelry industry. Brilliant Earth is one of the fastest growing ecommerce jewelers in the world, and a leader in ethical origin fine jewelry. We are on the lookout for bright, motivated candidates who are eager to make an impact from day one and grow with a team of passionate and kind people!
Discover more about Brilliant Earth
Senior Director, Procurement and Vendor Management at Brilliant Earth
Director, Procurement and Vendor Relations at Brilliant Earth
(September 2013 – Present)
Chief Customer Officer, Hanna Andersson
Chief Customer Officer at Hanna Andersson
(December 2023 – Present)
Ex-MLE intern @Brilliant Earth | Research Assistant @NCSU | MCS @NCSU | ML Engineer · Applied Scientist | Agentic AI · LLM Pipelines · Production ML
Engineered Snowflake Intelligence Agents by integrating 783M+ records (sales, diamonds, appointments, vendors, customers), creating semantic views and enforcing role-based access control, which reduced analyst query preparation time by 60%.
Implemented a Cortex Analyst Chat U...
Senior Human Resources Business Partner at Brilliant Earth
I partner with senior leaders and executive leadership to shape and execute people strategies that drive business growth, organizational effectiveness, and cultural excellence. With a focus on strategic advisement, policy development, and data-driven decision-making, I enable ...
Retail Leader | New Store Development | International E-Commerce Project Manager | Retail Marketer | Digital Transformation Specialist | Shopify & Magento | Social Commerce & Tiktok Shop
•Oversaw business performance across a network of retail showrooms to deliver exceptional customer experiences and achieve sales targets.
•Led showroom growth strategies, including team development, operational efficiency, and scaling revenue through data-driven insights.
...
Senior Vice President, Human Resources @ Brilliant Earth | Professional in Human Resources, SHRM-SCP
Senior Vice President, Human Resources at Brilliant Earth
(Mar 2020 – Present)
What is Kelli Gutierrez email address?
Email Kelli Gutierrez at [email protected]. This email is the most updated Kelli Gutierrez's email found in 2026.
How to contact Kelli Gutierrez?
To contact Kelli Gutierrez send an email to [email protected].
What company does Kelli Gutierrez work for?
Kelli Gutierrez works for Brilliant Earth.
What is Kelli Gutierrez's role at Brilliant Earth?
Kelli Gutierrez is Senior Manager Customer Care
What industry does Kelli Gutierrez work in?
Kelli Gutierrez works in the Higher Education industry.
