Kell Ording
Sr Community Programs Specialist at Articulate | United States
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Kell Ording currently serves as a Senior Customer Success Enablement Specialist at Articulate, where she leverages over a decade of diverse experience to drive impactful customer engagement and satisfaction. In her role, Kell is instrumental in developing and implementing comprehensive customer success enablement strategies that not only enhance customer adoption but also significantly improve retention rates. One of her key projects includes a meticulous 9-month rollout of a new customer engagement platform, which has been pivotal in transforming how customers interact with the company’s offerings.
Kell's expertise in learning and development shines through as she designs and delivers tailored training programs for Customer Success Managers (CSMs). These programs empower CSMs to effectively onboard, engage, and support customers throughout their lifecycle, ensuring that clients derive maximum value from Articulate's innovative solutions. Her proficiency in curriculum development, combined with her adept project management skills, allows her to create engaging and effective learning experiences that resonate with diverse audiences.
In addition to her technical skills, including proficiency in Adobe Captivate and Microsoft PowerPoint, Kell’s background in the mortgage industry and non-profit sectors enriches her approach to customer success. She understands the importance of empowerment and collaboration, which she integrates into her training methodologies. With a passion for driving growth and fostering strong relationships, Kell Ording continues to be a vital asset to Articulate, championing customer success and enhancing the overall client experience.
Sr Community Programs Specialist at Articulate in December 2024 to Present
Senior Customer Success Enablement Specialist at Articulate in February 2022 to November 2024
Lead Instructional Designer at Alpha Chi Omega Fraternity, Inc. in October 2019 to February 2022
Coaching & Development Specialist at United Wholesale Mortgage in January 2019 to May 2019
Training Development Specialist at United Wholesale Mortgage in May 2018 to January 2019
Training Consultant at Rocket Mortgage in October 2017 to May 2018
Senior Instructional Designer at Rocket Mortgage in September 2015 to October 2017
Middle School Social Studies Teacher at Gila Bend Elementary School in July 2014 to May 2015
OIT Help Desk - Classroom Support Specialist at Central Michigan University in August 2010 to June 2014
Student Services - Tutor at Central Michigan University in September 2010 to May 2011
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Bowling Green State University, Master of Education - MEd, July 2026
Central Michigan University, Bachelor of Science, July 2026
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Enablement
Cross-Functional Collaboration
Program Management
Community Strategy
Community Engagement
Learning Experience Design
Articulate 360
E-Learning
Process Improvement
Mentoring
Facilitation
Instructional Design
Project Management
Leadership
Social Media
Sales
Event Planning
Education
Curriculum Development
Microsoft Word
Microsoft Office
PowerPoint
Adobe InDesign
Customer Service
Public Speaking
Teaching
Teamwork
Time Management
Fundraising
Communication
Problem Solving
Decision-Making
Training
Adobe Captivate
Training Needs Analysis
Articulate Storyline
Learning Management Systems
Blended Learning
Critical Thinking
Microsoft PowerPoint
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Discover more about ArticulateWhat is Kell Ording email address?
Email Kell Ording at [email protected], [email protected] and [email protected]. This email is the most updated Kell Ording's email found in 2026.
How to contact Kell Ording?
To contact Kell Ording send an email to [email protected], [email protected] or [email protected]. (updated on August 26, 2024)
What company does Kell Ording work for?
Kell Ording works for Articulate
What is Kell Ording's role at Articulate?
Kell Ording is Sr Community Programs Specialist
What is Kell Ording's Phone Number?
Kell Ording's phone (***) ***-*214
What industry does Kell Ording work in?
Kell Ording works in the E-learning industry.
Kell Ording Email Addresses
Kell Ording Phone Numbers
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