Keith Straayer
PBX Engineer ITS5 at WaTech | Elma, Washington, United States
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Keith Straayer is a highly accomplished PBX Engineer at WaTech, where he leverages his extensive expertise in telecommunications to enhance voice application systems and ensure seamless communication across the enterprise. In his current role, Keith specializes in the design, installation, troubleshooting, and maintenance of complex voice applications, demonstrating a profound understanding of electronic theory and voice and data transmission. His proficiency in signaling protocols and network design allows him to tackle systemic issues effectively, ensuring that high-visibility voice systems operate at peak performance.
One of Keith's key projects involved the implementation of an advanced Interactive Voice Response (IVR) system, which significantly improved call routing efficiency and customer satisfaction. By analyzing existing queue distribution methods, he was able to streamline processes and reduce wait times, showcasing his strong problem-solving skills and commitment to excellence. His work adheres to ITIL global standards, ensuring that all projects align with best practices in IT service management.
In addition to his technical acumen, Keith excels in team leadership and project management, fostering collaboration among cross-functional teams to drive successful outcomes. His ability to communicate complex technical concepts to non-technical stakeholders enhances customer service and strengthens relationships within the organization. With a focus on continuous improvement, Keith remains dedicated to advancing WaTech's telecommunications capabilities, making him an invaluable asset to the team.
PBX Engineer ITS5 at WaTech in June 2018 to Present
Network/Telecommiuncations, Senior Specialist at WaTech in July 2019 to Present
ATAC Analyst 2 at Comtech SST, TCS in September 2017 to May 2018
VOIP, Systems, Network Engineer at Wizards of the Coast in October 1996 to October 2016
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Seattle OIC, Associate’s Degree, October 1983 to October 1984
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Electronics, Voice and Data transmission, signaling protocols. Network design.
Team Leadership
Project Management
Product Management
Social Media
Customer Service
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Discover more about WaTechWhat is Keith Straayer email address?
Email Keith Straayer at [email protected] and [email protected]. This email is the most updated Keith Straayer's email found in 2026.
How to contact Keith Straayer?
To contact Keith Straayer send an email to [email protected] or [email protected]. (updated on September 04, 2024)
What company does Keith Straayer work for?
Keith Straayer works for WaTech
What is Keith Straayer's role at WaTech?
Keith Straayer is PBX Engineer ITS5
What is Keith Straayer's Phone Number?
Keith Straayer's phone (206) ***-*106
What industry does Keith Straayer work in?
Keith Straayer works in the Government Administration industry.
Keith Straayer Email Addresses
Keith Straayer Phone Numbers
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