Keith Redmon
Services Technician at Verizon | Washington, District of Columbia, United States
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Keith Redmon is a dedicated Services Technician at Verizon, specializing in the installation and maintenance of telecommunications infrastructure, particularly within multi-dwelling units (MDUs) and multi-tenant units (MTUs) in the Washington, DC area. With a focus on fiber optic technology, Keith plays a pivotal role in ensuring that residents of apartment complexes, condominiums, and townhomes receive high-quality internet and communication services. His expertise extends to preventive maintenance and technical support, where he addresses service calls as the single point of contact (SPOC) for customers, ensuring swift resolutions and customer satisfaction.
Currently, Keith is involved in key projects that emphasize the installation and maintenance of fiber optic drops, a critical component in enhancing network performance and reliability. His hands-on experience as a Construction and Buried Service Wire Technician allows him to navigate the complexities of both copper and fiber optic installations, ensuring that all projects meet Verizon’s stringent quality standards. Keith's leadership skills shine through as he collaborates with cross-functional teams to execute service calls and manage customer saves and win-backs effectively.
In addition to his technical acumen, Keith is adept at customer service management, utilizing strong communication skills to foster positive relationships with clients. His commitment to excellence in telecommunications not only enhances customer experiences but also contributes to the overall success of Verizon's service offerings in a competitive market. As the telecommunications landscape continues to evolve, Keith remains at the forefront, leveraging his skills to adapt to new technologies and maintain Verizon's reputation for reliability and innovation.
Services Technician at Verizon in January 2000 to Present
Directory Assistance Operator • General Clerk • Services Technician at Bell Atlantic MD in January 1984 to December 1999
Directory Assistance Operator at Chesapeake & Potomac Telephone Company of MD in March 1982 to December 1983
Private First Class at United States Marine Corps in June 1981 to February 1982
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Prince George's Community College, August 1979 to August 1980
Eleanor Roosevelt Sr High, August 1976 to August 1979
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Customer Service Management
Construction Management
Service Standards
Preventive Maintenance
Technical Support
Communication
Telecommunications
Fiber Optic Cable
Leadership
Team Leadership
Microsoft Office
PowerPoint
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Discover more about VerizonWhat is Keith Redmon email address?
Email Keith Redmon at [email protected] and [email protected]. This email is the most updated Keith Redmon's email found in 2026.
How to contact Keith Redmon?
To contact Keith Redmon send an email to [email protected] or [email protected]. (updated on August 26, 2024)
What company does Keith Redmon work for?
Keith Redmon works for Verizon
What is Keith Redmon's role at Verizon?
Keith Redmon is Services Technician
What is Keith Redmon's Phone Number?
Keith Redmon's phone (206) ***-*326
What industry does Keith Redmon work in?
Keith Redmon works in the Telecommunications industry.
Keith Redmon Email Addresses
Keith Redmon Phone Numbers
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