Keisha Landers

Keisha Landers currently serves as a Financial Solutions Representative at First Tech Federal Credit Union, where she leverages her extensive background in human resources and business management to deliver exceptional member service and tailored financial solutions. In her role, Keisha is instrumental in guiding members through a comprehensive range of financial products, including loans, credit options, and savings accounts, ensuring they receive personalized advice aligned with their financial goals. Her expertise in credit analysis and loan origination allows her to assess member needs accurately and facilitate seamless lending processes, contributing to the credit union’s reputation for responsible lending and member satisfaction.

Keisha’s proficiency in sales and member engagement is complemented by her strong communication skills, enabling her to build lasting relationships with members and identify opportunities for cross-selling financial services that enhance their financial well-being. She actively participates in leadership initiatives aimed at improving business processes, streamlining account reconciliation procedures, and optimizing retail banking operations. Her background in benefits administration and vendor management also supports her in coordinating internal resources to deliver a cohesive member experience.

With a focus on continuous improvement, Keisha applies her skills in employee engagement and management to foster a collaborative team environment. Her commitment to professional development and her knowledge of retail banking, credit, and loan origination make her a valuable asset to First Tech FCU, where she strives to empower members through innovative financial solutions and exceptional service delivery.