Kayley Ball
Head of Service Management at THG | Nantwich, England, United Kingdom
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Service Architect at Natilik in February 2026 to Present
Head of Service Management at THG in September 2022 to February 2026
Cloud Services Lead at THG Ingenuity Cloud Services in July 2021 to September 2022
Services Presales Consultant at Block Solutions in October 2017 to June 2021
Service Manager at Block Solutions in February 2017 to March 2018
Contracts Executive at Block Solutions in December 2015 to February 2017
Customer Service Analyst at Block Solutions in November 2014 to October 2016
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University of Chester, July 2026
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Multiple Sites
Third-Party Vendor Management
Strategic Leadership
Budgeting
IT Transformation
IT Leadership
Service Improvement
Service Delivery Management
Performance Management
Contract Negotiation
Negotiation
Data Analytics
Analytical Skills
Supplier Relationship Management
Conflict Resolution
Transition Management
Major Incident Management
Team Leadership
Cross-functional Team Leadership
Leadership
Professional Services
Service Redesign
Service Design
Sales
Customer-Focused Service
Customer Satisfaction
Continuous Improvement
Soft Skills
Service Desk
Project Management
IT Management
Data Management
Customer Service Management
Customer Retention
Solution Selling
Customer Journeys
Sales Operations
IT Operations
Agile Project Management
Government Contracts
Customer Relations
Cross-functional Coordination
Software as a Service (SaaS)
Client Relations
Account Management
Management
Troubleshooting
ITIL
Microsoft Office
IT Service Management
Data Center
Contract Management
Change Management
Incident Management
Reporting & Analysis
Virtualization
Outsourcing
Networking
Service-Level Agreements (SLA)
Telecommunications
Managed Services
Cloud Computing
Cisco Technologies
Cisco Systems Products
Cloud-Native Architecture
Communication
Persuasive Presentations
Career Management
Professional Networking
Cloud Administration
Cloud Strategy
Customer Value Creation
Customer Journey Mapping
Customer Experience Management
Customer Success
Customer Engagement
Blockchain
Data Analysis
Agile Methodologies
ITIL Certified
ITIL Service Design
ITIL Service Operations
Operations Management
Customer Relationship Management (CRM)
Risk Management
Vendor Management
Presales
Customer Service
Service Delivery
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Discover more about THGWhat is Kayley Ball email address?
Email Kayley Ball at [email protected] and [email protected]. This email is the most updated Kayley Ball's email found in 2026.
How to contact Kayley Ball?
To contact Kayley Ball send an email to [email protected] or [email protected]. (updated on May 06, 2026)
What company does Kayley Ball work for?
Kayley Ball works for THG
What is Kayley Ball's role at THG?
Kayley Ball is Head of Service Management
What is Kayley Ball's Phone Number?
Kayley Ball's phone +44 ** **** *296
What industry does Kayley Ball work in?
Kayley Ball works in the Information Technology & Services industry.
Kayley Ball Email Addresses
Kayley Ball Phone Numbers
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