Kaushik Shaw
Assistant Manager - CRM at Transcon Developers | Mumbai, Maharashtra, India
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Kaushik Shaw is a dedicated professional currently serving as the Senior Executive in the Customer Relationship Management (CRM) division at Transcon Developers. With a strong commitment to delivering exceptional service, Kaushik leads a dynamic team that sets the benchmark for world-class customer support in the real estate sector. His expertise lies in fostering robust customer relationships and ensuring that every interaction reflects the company's commitment to excellence.
In his role, Kaushik is responsible for orchestrating a seamless onboarding experience for new customers through welcome calls and personalized emails, ensuring they feel valued from the outset. He adeptly manages overdue accounts, defaulters, and cancellations, employing a meticulous tracking system that categorizes these issues bucket-wise and by days overdue. This proactive approach not only mitigates potential losses but also enhances customer retention by addressing concerns before they escalate.
Kaushik’s skill set is diverse and includes emotional intelligence, which allows him to connect with customers on a personal level, and sales and marketing leadership, which empowers him to drive effective marketing campaigns that resonate with target audiences. His adaptability and persuasive communication skills enable him to navigate complex customer interactions with ease, ensuring that resolutions are achieved swiftly and satisfactorily. As a finisher, Kaushik takes pride in seeing projects through to completion, consistently striving for excellence in every aspect of his work. Through his innovative strategies and unwavering dedication, he continues to elevate the customer experience at Transcon Developers, solidifying the company's reputation as a leader in the industry.
Assistant Manager - CRM at Transcon Developers in November 2024 to Present
Senior Executive- CRM at Transcon Developers in October 2023 to October 2024
Intern at BANKEDGE in February 2023 to May 2023
Operation executive at Tata Consultancy Services in May 2020 to May 2022
Process Associate at Tata Consultancy Services in May 2019 to April 2020
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ICFAI Business School, PGPM, October 2026
Ramniranjan Jhunjhunwala College (Autonomous), Bachelor of Management Studies, October 2026
S.M. Shetty College- Degree Section, HSC, October 2026
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Emotional Intelligence
Decision-Making and Problem-Solving
Conflict Resolution
Coaching & Mentoring
Strategic Thinking
Search Engine Optimization (SEO)
Pay Per Click (PPC)
Content Marketing
Email Marketing
Digital Advertising Sales
Conversion Rate Optimization (CRO)
Mobile Marketing
Social Media Management
Influencer Marketing
Online Reputation Management (ORM)
Video Marketing
marketing campign
Marketing Strategy
Marketing Management
Sales Management
Sales & Marketing Leadership
Creativity Skills
Post-Production
Social media handling
Online Advertising
Social Media Marketing
Digital Marketing
Customer Service Operations
Easily Adaptable
Leadership
Communication
Interpersonal Skills
Attention to Detail
Convincing People
Microsoft Excel
Management Information Systems (MIS)
Operations Management
Banking
Auditing
Quality Control
Situation Analysis
Problem Solving
Operation
TAT
Silk Performer
finisher
APS
Management
CAM
Sanction
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Discover more about Transcon DevelopersWhat is Kaushik Shaw email address?
Email Kaushik Shaw at [email protected] and [email protected]. This email is the most updated Kaushik Shaw's email found in 2026.
What is Kaushik Shaw phone number?
Kaushik Shaw phone number is 8286443857.
How to contact Kaushik Shaw?
To contact Kaushik Shaw send an email to [email protected] or [email protected]. If you want to call Kaushik Shaw try calling on 8286443857. (updated on November 10, 2024)
What company does Kaushik Shaw work for?
Kaushik Shaw works for Transcon Developers
What is Kaushik Shaw's role at Transcon Developers?
Kaushik Shaw is Assistant Manager - CRM
What industry does Kaushik Shaw work in?
Kaushik Shaw works in the Real Estate industry.
Kaushik Shaw Email Addresses
Kaushik Shaw Phone Numbers
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