Katty Jimenez
One-Stop Service Advisor at University of Massachusetts Boston | Greater Boston
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Katty Jimenez currently serves as a One-Stop Service Advisor at the University of Massachusetts Boston, where she plays a pivotal role in streamlining student support services and enhancing the overall student experience. In this capacity, Katty manages multiple communication channels—including in-person interactions, live chat, phone, and email—to ensure students receive timely and personalized assistance. Her expertise in customer service and CRM tools like Salesforce.com allows her to effectively track and respond to student inquiries, fostering a welcoming and responsive environment.
A key focus of her role involves collaborating with various departments to resolve complex issues related to billing, registration, financial aid, and academic advising. Her problem-solving skills and organizational acumen enable her to prioritize urgent matters while maintaining a high level of professionalism and empathy. Katty’s dedication to student development aligns with her background in workplace professionalism and customer relationship management, making her an invaluable resource for students navigating the complexities of higher education.
Beyond her operational duties, Katty actively engages with students to identify their unique needs, offering tailored solutions that facilitate their academic journey. Her experience in teaching and public speaking further enhances her ability to communicate effectively and build rapport with diverse student populations. As a writer and poet pursuing a graduate degree in English with concentrations in Creative Writing and Pedagogy, she brings a creative and empathetic approach to her work, fostering a supportive environment that encourages student success and engagement.
One-Stop Service Advisor at University of Massachusetts Boston in April 2022 to Present
Career Specialist at Boston Private Industry Council in November 2021 to April 2022
Zales Jewelry Consultant at Signet Jewelers in November 2020 to November 2021
Line Queue Concierge at Signet Jewelers in October 2020 to November 2020
Style Advisor at Macy's in July 2016 to February 2020
CLA SophoMORE Peer Mentor at University of Massachusetts Boston in September 2018 to May 2019
Transition Coach at Let's Get Ready in August 2017 to May 2018
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UMass Boston, Master of Arts - MA, September 2026
UMass Boston, Bachelor of Arts - BA, September 2026
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PeopleSoft
Sales
Conflict Resolution
Problem Solving
Critical Thinking
independent working
Organization Skills
Teamwork
Recruiting
Data Entry
Teaching
Customer Service
Customer Relationship Management (CRM)
Communication
Leadership
Social Media
Microsoft Office
Microsoft Word
Microsoft PowerPoint
vocal performance
Salesforce.com
Singing
Public Speaking
Community Outreach
Event Planning
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Discover more about University of Massachusetts BostonWhat is Katty Jimenez email address?
Email Katty Jimenez at [email protected] and [email protected]. This email is the most updated Katty Jimenez's email found in 2026.
What is Katty Jimenez phone number?
Katty Jimenez phone number is 4014674832 and 4018659612.
How to contact Katty Jimenez?
To contact Katty Jimenez send an email to [email protected] or [email protected]. If you want to call Katty Jimenez try calling on 4014674832 and 4018659612. (updated on January 10, 2025)
What company does Katty Jimenez work for?
Katty Jimenez works for University of Massachusetts Boston
What is Katty Jimenez's role at University of Massachusetts Boston?
Katty Jimenez is One-Stop Service Advisor
What industry does Katty Jimenez work in?
Katty Jimenez works in the Higher Education industry.
Katty Jimenez Email Addresses
Katty Jimenez Phone Numbers
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