Katrina Lord
Store Manager at Rent-A-Center | Andalusia, Alabama, United States
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As the Store Manager at Rent-A-Center, Katrina Lord exemplifies a commitment to leadership and customer success that is pivotal to the company’s mission. With a keen focus on revenue management and inventory control, she has successfully driven significant growth while fostering a culture of trust and accountability among her team. Katrina's role involves setting and monitoring daily and weekly sales goals, ensuring that her team not only meets but exceeds expectations in sales activities. By approving rental agreements and overseeing collection activities, she plays a crucial role in maintaining the store's financial health and operational efficiency.
Katrina’s expertise in Profit and Loss (P&L) management allows her to make informed decisions that enhance profitability while ensuring compliance with established policies and procedures. Her ability to analyze daily reports and inventory levels enables her to implement continuous improvement strategies that optimize store performance. Under her leadership, the team has consistently achieved revenue and profit growth, reflecting her dedication to customer success and operational excellence.
In addition to her strong sales and account management skills, Katrina is adept at utilizing the SIMS (Store Inventory Management System) to streamline processes and improve customer support. Her focus on customer satisfaction is evident in the way she empowers her coworkers to deliver exceptional service, ensuring that every customer interaction is positive and memorable. With a passion for driving results and a commitment to excellence, Katrina Lord is not only a leader at Rent-A-Center but also a catalyst for transformative change within the retail landscape.
Store Manager at Rent-A-Center in January 2017 to Present
Credit Manager at Farmers Home Furniture in February 2016 to December 2016
Financial Services Manager at Great American Loans in July 2011 to July 2013
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Colorado Technical University, Bachelor of Business Administration - BBA, September 2026
Colorado Technical University, September 2026
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Lead Management
Benefits Management
LDW
Fraud Detection
Fraud Prevention
Risk Assessment
People Management
ADP Payroll
Microsoft Excel
Microsoft Office
Microsoft Word
Customer Success
Manufacturing Cost
Continuous Improvement
Sales Processes
Retention Management
Client Relations
Sales Operations
Revenue Management
Customer Service
Typing
Management
Store Management
Office Administration
Sales
Relationship Building
Client Rapport
Time Management
Customer Satisfaction
Phone Etiquette
Customer Service Management
Merchandising
People Development
Insurance
Employee Training
Team Building
Administrative Assistance
Training
Team Leadership
Team Management
Sales Management
Team Development
Scheduling
Job Scheduling
Scheduling Management
Planning & Scheduling
Crew Scheduling
P&L Management
Profit/Loss Accountability
Daily task
Daily Reports
Daily Operations
Daily Deposits
Planagram
Inventory Management
Inventory Planning
Inventory
Customer Retention
Customer Support
Customer Engagement
Customer Relationship Management (CRM)
Staff Retention
Revenue & Profit Growth
Account Management
Rent to Own
Furniture Assembly
Furniture Rental
ADP Workforce
SIMS
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Discover more about Rent-A-CenterWhat is Katrina Lord email address?
Email Katrina Lord at [email protected]. This email is the most updated Katrina Lord's email found in 2026.
How to contact Katrina Lord?
To contact Katrina Lord send an email to [email protected]. (updated on December 31, 2024)
What company does Katrina Lord work for?
Katrina Lord works for Rent-A-Center
What is Katrina Lord's role at Rent-A-Center?
Katrina Lord is Store Manager
What is Katrina Lord's Phone Number?
Katrina Lord's phone (205) ***-*392
What industry does Katrina Lord work in?
Katrina Lord works in the Retail industry.
Katrina Lord Email Addresses
Katrina Lord Phone Numbers
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