Katia Ganda
Business Analyst at LexisNexis Risk Solutions | Zaandam, North Holland, Netherlands
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Katia Ganda is a seasoned Lead Business Analyst at LexisNexis Risk Solutions, where she leverages her extensive expertise to drive strategic initiatives and optimize operational workflows. In her current role, Katia plays a pivotal part in supporting the company's data-driven decision-making processes, working closely with sales, marketing, and technology teams to ensure that business needs are accurately translated into actionable insights. Her deep understanding of analytical tools and methodologies enables her to identify opportunities for process improvements, enhance data quality, and streamline reporting systems, ultimately empowering stakeholders to make informed decisions with confidence.
Katia’s key projects often involve integrating complex data sources, refining customer segmentation models, and developing dashboards that provide real-time analytics. Her scientific background and PhD from Rijksuniversiteit Groningen give her a strong foundation in research and problem-solving, which she applies to address the nuanced challenges of the risk solutions industry. She is also adept at managing cross-functional teams, coaching colleagues on best practices in data analysis, and ensuring that service-level agreements (SLAs) are consistently met or exceeded.
Her expertise extends to managing workflows, troubleshooting system issues, and fostering collaboration between technical and non-technical teams. With skills in people management, leadership, and customer satisfaction, Katia is committed to enhancing operational efficiency and delivering value-added insights that support LexisNexis Risk Solutions’ mission to provide reliable risk assessment tools. Her proactive approach and analytical mindset make her a vital asset in navigating the complexities of the global risk management landscape.
Business Analyst at LexisNexis Risk Solutions in November 2018 to Present
Lead Business Analyst at Tangoe in May 2017 to October 2018
Business Analyst at Tangoe in February 2015 to May 2017
Client Services Analyst at Tangoe in April 2012 to January 2015
Account Supervisor at Sykes in October 2009 to March 2012
Pre sales associate ExxonMobil at Sykes in April 2009 to October 2009
Pre sales associate Nokia at Sykes in May 2008 to April 2009
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University of Groningen, PhD, July 2026
Scuola Normale Superiore, Diploma, July 1998 to July 2026
Università di Pisa, Master, July 1998 to July 2026
Liceo Scientifico Andrea Maffei Riva del Garda - Italy, July 1993 to July 1998
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SQL
Problem Solving
Dutch
Science
Statistics
Analysis
Data Analysis
Database Administration
Business Reporting
People Management
People Skills
Leading People
Coaching
Staff Training
Leadership
Management
Teamwork
Microsoft Office
Customer Service
Workforce Management
Quality Assurance
English
Team Leadership
Performance Management
Report Writing
Telecommunications
Customer Satisfaction
Pre-sales
Call Center
Training
Call Centers
Team Management
Contact Centers
Customer Experience
Outsourcing
Vendor Management
Project Management
CRM
BPO
Service Delivery
Databases
Recruiting
Sla
Time Management
Troubleshooting
Operations Management
Technical Support
Call center
Team leadership
Customer Relationship Management (CRM)
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Discover more about LexisNexis Risk SolutionsWhat is Katia Ganda email address?
Email Katia Ganda at [email protected] and [email protected]. This email is the most updated Katia Ganda's email found in 2026.
How to contact Katia Ganda?
To contact Katia Ganda send an email to [email protected] or [email protected]. (updated on February 23, 2025)
What company does Katia Ganda work for?
Katia Ganda works for LexisNexis Risk Solutions
What is Katia Ganda's role at LexisNexis Risk Solutions?
Katia Ganda is Business Analyst
What is Katia Ganda's Phone Number?
Katia Ganda's phone (**) *** *** 236
What industry does Katia Ganda work in?
Katia Ganda works in the Publishing industry.
Katia Ganda Email Addresses
Katia Ganda Phone Numbers
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