Katherine Stepkowicz
Sales Representative ► Customer Service ● Back-of-House Operations at L.L.Bean | Norristown, Pennsylvania, United States
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Katherine Stepkowicz currently excels as a Sales Representative at L.L.Bean, where she plays a vital role in delivering exceptional customer service and ensuring seamless back-of-house operations. Her deep understanding of retail dynamics and her commitment to creating memorable shopping experiences align perfectly with L.L.Bean’s mission to inspire outdoor enthusiasts and promote a love for nature. In her role, Katherine leverages her expertise in customer engagement, problem-solving, and operational efficiency to enhance store performance and elevate the overall customer journey. She actively collaborates with cross-functional teams to optimize inventory management, streamline processes, and implement policies that support both sales goals and exceptional service standards.
Katherine’s background in facility management, vendor negotiation, and project planning further enriches her contributions, allowing her to identify opportunities for operational improvements that add value to the customer experience. Her skills in leadership development and critical thinking enable her to foster a positive team environment, encouraging collaboration and continuous improvement. Key projects she has led include implementing new back-of-house workflows to improve inventory accuracy and reduce processing times, as well as coordinating capital projects aimed at enhancing store layout and functionality. Her passion for outdoor products and her dedication to delivering a retail experience that delights shoppers across all channels exemplify her commitment to L.L.Bean’s core values. With her versatile skill set and industry insight, Katherine continues to be an integral part of the team, driving success through innovative solutions and a customer-centric approach that embodies the spirit of “The Outside Is Inside Everything We Make.”
Sales Representative ► Customer Service ● Back-of-House Operations at L.L.Bean in October 2015 to Present
Operations Manager ► Office & Business Systems ● Facility & Capital Projects ● OSHA & Pandemic Mgmt at Starfinder Foundation in April 2016 to December 2021
Executive Assistant & Special Projects Manager ► Senior Leadership Support ● Capital Project Mgmt at Cradles to Crayons in April 2015 to July 2015
Development Coordinator ► System Mgmt ● Social Media ● Event & Donor Support at Philadelphia Children's Alliance in January 2012 to January 2015
Donor Services & Development Associate ► Donation Coordination ● Contributor Services at Friends General Conference (FGC) in January 2009 to January 2012
Office Manager & Grant Program Coordinator ► Office Mgmt ● Grant Processing ● Program Liaison at Kelly Anne Dolan Memorial Fund in January 2007 to January 2008
Business Systems/Operations Manager ► Plan Sponsor Customer & Product Support at Aetna in January 1997 to January 2007
Lead Technologies Trainer & Corporate Solutions Developer at Productivity Point International in January 1994 to January 1997
Expert Systems Developer ► Process Improvement ● Project Management at Colonial Penn Life Insurance in January 1993 to January 1993
Financial Analyst ► Specialized Systems Developer ► Industrial Billing Project Manager at PECO Energy in January 1982 to January 1992
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Drexel University, Bachelor of Business Administration, November 1978 to November 1983
Chestnut Hill College, Master of Arts (MA), November 2026
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Business Strategy
Project Management
Process Improvement
Human Resources (HR)
Bookkeeping
Budget Monitoring
Facility Management (FM)
Vendor Management
Risk Management
Operations Research
Risk Analysis
Risk Assessment
Operational Risk Management
Leadership Development
Team Leadership
Organizational Leadership
Customer Service
Customer Support
Digital Asset Management
Technology Solutions
Policies & Procedures Development
Payroll Administration
Accounts Payable & Receivable
Planning Budgeting & Forecasting
Budget Reconciliation
Financial Risk Management
Cash Flow Management
Purchasing Supplies
Vendor Contracts
Vendor Negotiation
Facility Master Planning
Facilities Operations
Capital Projects
Records Management
Business Continuity Planning
Presentation Skills
Critical Thinking
Problem Solving
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Discover more about L.L.BeanWhat is Katherine Stepkowicz email address?
Email Katherine Stepkowicz at [email protected] and [email protected]. This email is the most updated Katherine Stepkowicz's email found in 2026.
How to contact Katherine Stepkowicz?
To contact Katherine Stepkowicz send an email to [email protected] or [email protected]. (updated on April 30, 2025)
What company does Katherine Stepkowicz work for?
Katherine Stepkowicz works for L.L.Bean
What is Katherine Stepkowicz's role at L.L.Bean?
Katherine Stepkowicz is Sales Representative ► Customer Service ● Back-of-House Operations
What is Katherine Stepkowicz's Phone Number?
Katherine Stepkowicz's phone (215) ***-*181
What industry does Katherine Stepkowicz work in?
Katherine Stepkowicz works in the Non-profit Organization Management industry.
Katherine Stepkowicz Email Addresses
Katherine Stepkowicz Phone Numbers
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