Kate Mohen
Customer Service Operations Project Manager at OOFOS | Reading, Massachusetts, United States
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As the Customer Service Operations Project Manager at OOFOS Footwear, Kate Mohen plays a pivotal role in enhancing the operational efficiency of both the E-Commerce Customer Care and Wholesale Customer Service teams. With a keen focus on project management and data analytics, Kate leverages her expertise to streamline processes, ensuring that every customer interaction embodies the brand's ethos of helping individuals "Feel the OO." Her responsibilities encompass a wide range of operational tasks, from systems architecture and maintenance to the implementation of innovative solutions that drive customer satisfaction and loyalty.
Kate's passion for problem-solving is evident in her approach to managing key projects that enhance the customer experience. By analyzing data trends and customer feedback, she identifies areas for improvement and develops actionable strategies that empower her teams to deliver exceptional service. Her collaborative spirit shines through as she works closely with cross-functional teams, fostering a culture of teamwork and continuous improvement.
In addition to her operational prowess, Kate brings a unique creative flair to her role, drawing on her skills in photography, concept design, and social media to enhance communication and engagement with customers. Her proficiency in Adobe Creative Suite and Microsoft Office further enables her to craft compelling visual content and presentations that resonate with both internal stakeholders and customers alike. With a commitment to excellence and a knack for making connections, Kate Mohen is not just managing projects; she is shaping the future of customer service at OOFOS Footwear, one pun at a time.
Customer Service Operations Project Manager at OOFOS in February 2024 to Present
ECommerce Customer Care Team Manager at OOFOS in January 2020 to February 2024
Customer Care Specialist at OOFOS in April 2019 to January 2020
Customer Care Specialist at Curly Girl Design in February 2018 to April 2019
Beauty Consultant at CVS Health in November 2016 to January 2018
Front of House Supervisor, Juice and Coffee Bar at Healthy Living Market and Café in June 2016 to September 2016
Barista at Healthy Living Market and Café in April 2016 to May 2016
Graphic Designer at Trampoline Design in August 2014 to February 2016
Graphic Design Tutor at Nazareth College in September 2013 to May 2014
Graphic Design Intern at Rochester Eating Disorders Organization in August 2013 to December 2013
Part-time Graphic Design Intern at Compeer Rochester, Inc. in May 2013 to September 2013
Advertising Intern at NL Partners in May 2013 to August 2013
Sales Associate at Michaels Stores, Inc. in September 2011 to May 2012
Sales Associate at Indian Ladder Farms in October 2007 to April 2008
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Nazareth University, Bachelor of Fine Arts (BFA), September 2026
Guilderland High School, September 2026
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Customer Service
Customer Experience
Graphic Design
Photography
Concept Design
Copywriting
Posters
Advertising
Logo Design
Brochures
Social Media
Social Media Marketing
Visual Merchandising
Blogging
Graphics
Art
Illustration
Typography
Consulting
Product Marketing
Beauty Industry
InDesign
Illustrator
Adobe Creative Suite
Facebook
Photoshop
Mac
Microsoft Word
OS X
Microsoft Office
Customer Support
Team Leadership
Group Work
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Discover more about OOFOSWhat is Kate Mohen email address?
Email Kate Mohen at [email protected]. This email is the most updated Kate Mohen's email found in 2026.
How to contact Kate Mohen?
To contact Kate Mohen send an email to [email protected]. (updated on August 26, 2024)
What company does Kate Mohen work for?
Kate Mohen works for OOFOS
What is Kate Mohen's role at OOFOS?
Kate Mohen is Customer Service Operations Project Manager
What is Kate Mohen's Phone Number?
Kate Mohen's phone (413) ***-*678
What industry does Kate Mohen work in?
Kate Mohen works in the Retail industry.
Kate Mohen Email Addresses
Kate Mohen Phone Numbers
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