Kat Pelos
Regional Support Lead at BECU | Hayden, Idaho, United States
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Kat Pelos currently serves as a Member Consultant II at BECU, where she leverages her extensive experience in the financial services industry to enhance member satisfaction and drive business growth. With a strong background as an Assistant Branch Manager, Kat has honed her skills in delivering exceptional member service, adeptly handling both routine inquiries and complex financial issues. Her role involves a seamless integration of various financial products, enabling her to provide tailored solutions that meet the diverse needs of BECU members.
In her current position, Kat is instrumental in identifying and diagnosing members’ financial needs, ensuring that every interaction is not only informative but also empathetic and supportive. She excels in maintaining a thorough knowledge of BECU’s offerings, including business deposit products and small loan services, which allows her to make informed referrals to specialized services when necessary. Her commitment to regulatory compliance and the Bank Secrecy Act underscores her dedication to maintaining the highest standards of integrity and security in all transactions.
Kat's expertise in decision quality and time management, combined with her strong teamwork and coaching abilities, positions her as a valuable asset to the BECU team. She is passionate about training new staff members, fostering a collaborative environment that enhances service delivery. By utilizing her skills in Microsoft Office and her keen understanding of financial products, Kat continues to elevate the member experience at BECU, ensuring that every member feels valued and supported in their financial journey.
Regional Support Lead at BECU in November 2024 to Present
Member Consultant Lead at BECU in September 2023 to November 2024
Member Consultant II at BECU in March 2021 to September 2023
Assistant Branch Manager at Moneytree in November 2012 to March 2021
Manager at Subway in February 2011 to November 2012
Support Staff at Dons Restaurant in June 2010 to May 2011
Crew Member/Safety Representative at Arby's Restaurant Group, Inc. in January 2008 to September 2010
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The Art Institutes, October 2026
Lake Stevens High School, High School Diploma, October 2026
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Compliance Regulations
Operations Management
Risk Assessment
Decision Quality
Technological Savvy
Empathy
Composure
Microsoft Office
Customer Service
Leadership
Microsoft Word
Sales
Microsoft PowerPoint
Management
Public Speaking
Teamwork
Problem Solving
Communication
Time Management
Organization Skills
Interpersonal Skills
Multitasking
Training
Coaching
Data Entry
Scheduling
Regulatory Compliance
Legal Compliance
Banking
Standards Compliance
HR Policies
Supervisory Skills
Employee Training
Training & Development
Customer Satisfaction
Team Management
Team Building
Skilled Multi-tasker
Mentoring
Wire Transfers
Business Loans
Payday Loans
Bank Secrecy Act
Phone Etiquette
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Discover more about BECUWhat is Kat Pelos email address?
Email Kat Pelos at [email protected]. This email is the most updated Kat Pelos's email found in 2026.
How to contact Kat Pelos?
To contact Kat Pelos send an email to [email protected]. (updated on September 04, 2024)
What company does Kat Pelos work for?
Kat Pelos works for BECU
What is Kat Pelos's role at BECU?
Kat Pelos is Regional Support Lead
What is Kat Pelos's Phone Number?
Kat Pelos's phone (208) ***-*411
What industry does Kat Pelos work in?
Kat Pelos works in the Banking industry.
Kat Pelos Email Addresses
Kat Pelos Phone Numbers
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