Kat Johnston
Director of Learning and Development at Solutions Management Group (SMG) | Quad Cities Metropolitan Area
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Kat Johnston is a dynamic and results-driven Director of Learning and Development at Solutions Management Group (SMG), where she leverages her two decades of experience to foster a culture of continuous learning and professional growth. In her current role, Kat has successfully instituted the inaugural learning environment at SMG, integrating Absorb LMS for cultural and proprietary training alongside Plural Sight for technological upskilling. This innovative approach not only enhances employee engagement but also significantly boosts customer satisfaction—a key metric in today’s competitive landscape.
Kat's expertise extends to course development, where she has authored comprehensive training modules on essential topics such as company culture, sales strategies, inventory management, and proprietary technologies. Her commitment to employee learning is further exemplified by the launch of a structured 4-week new hire training plan, designed to equip new employees with the skills and knowledge necessary to thrive in their roles. This initiative reflects her strong interpersonal skills and problem-solving abilities, ensuring that every new team member feels welcomed and prepared from day one.
With a keen eye for detail and a passion for nurturing talent, Kat is adept at project management and corporate communications, utilizing tools like Adobe Creative Suite and Microsoft Office to create engaging learning materials. Her proactive approach to employee development not only cultivates a skilled workforce but also aligns with SMG's mission to deliver exceptional service in the banking sector. In every challenge, Kat sees an opportunity for growth, embodying the belief that in every negative, there’s a positive waiting to be uncovered.
Director of Learning and Development at Solutions Management Group (SMG) in September 2023 to Present
Account Officer at Ascentra Credit Union in May 2023 to September 2023
Learning And Development Specialist at IH Mississippi Valley Credit Union in March 2016 to February 2023
Learning And Development Specialist at IH Mississippi Valley Credit Union in March 2014 to February 2023
Member Services Representative at IH Mississippi Valley Credit Union in March 2014 to March 2016
Manager at AMC Theatres in September 2011 to August 2013
Operations Supervisor at AMC Theatres in February 2011 to September 2011
Crew Member at AMC Theatres in April 2009 to February 2011
College Intern at Walt Disney World in January 2008 to August 2008
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Southwest Baptist University, Bachelor's Degree, November 2026
Carl Sandburg College, Associate's Degree, November 2026
Galesburg High School, High School Diploma, November 2026
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Learning Management Systems
Interpersonal Skills
L&D Strategy
Problem Solving
Employee Learning & Development
Customer Satisfaction
Project Management
Customer Service
Communication
ADDIE
Banking
Agile Methodologies
Adobe Creative Suite
Management
Employee Training
Entertainment Industry
Internal Communications
Microsoft Office
Technical Writing
Corporate Communications
Human Resources
Human Resource Development
Hiring
Training & Development
Business Writing
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Discover more about Solutions Management Group (SMG)What is Kat Johnston email address?
Email Kat Johnston at [email protected]. This email is the most updated Kat Johnston's email found in 2026.
How to contact Kat Johnston?
To contact Kat Johnston send an email to [email protected]. (updated on September 02, 2024)
What company does Kat Johnston work for?
Kat Johnston works for Solutions Management Group (SMG)
What is Kat Johnston's role at Solutions Management Group (SMG)?
Kat Johnston is Director of Learning and Development
What is Kat Johnston's Phone Number?
Kat Johnston's phone (**) *** *** 177
What industry does Kat Johnston work in?
Kat Johnston works in the Professional Training & Coaching industry.
Kat Johnston Email Addresses
Kat Johnston Phone Numbers
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