Kassandra J
Client Operations Manager at The CMI Group, Inc. | Dallas-Fort Worth Metroplex
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Client Operations Manager at The CMI Group, Inc. in October 2018 to October 2024
Chief Compliance Officer at SWC Group, LP in October 2017 to August 2018
Project Manager - Onboarding and Implementation at SWC Group, LP in May 2017 to August 2018
Client Operations Manager at The CMI Group, Inc. in April 2015 to May 2017
Client Services Manager at The CMI Group, Inc. in September 2013 to April 2015
Account Executive and Client Configuration Specialist at The CMI Group, Inc. in August 2009 to September 2013
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The Colony High School
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Quality Assurance
Attention to Detail
Client Services
Salesforce
SMS
Microsoft PowerPoint
Customer Experience Management
Voice of the Customer Analysis
Voice of the Customer
Performance Management
Customer Satisfaction (CSAT)
Customer Success
Software as a Service (SaaS)
Project Plans
Metrics Driven
Key Metrics
Customer Journeys
Executive Relationships
Multitasking
Product Adoption
Customer Engagement
Contact Center Operations
Post-Sales
Operational Compliance
Interpersonal Communication
Budgeting
Product Management
Business Management
Operations Management
Business Process Outsourcing (BPO)
Leadership Communication
Client Maintenance
Workload Prioritization
Identifying New Opportunities
Product Road Mapping
Portfolio Management
IT Project Implementation
Customer Requirements
Fraud Prevention
Service-Level Agreements (SLA)
Investigation
Fraud Detection
Fraud Analysis
Fraud Investigations
Analytics
Organization Skills
Key Performance Indicators
Data Analytics
Communication
Business Reviews
Telecommunications
Call Centers
Salesforce.com
Account Management
Customer Service
Microsoft Excel
Outlook
Microsoft Office
Training
Microsoft Word
Analysis
Financial Services
Customer Retention
Management
Wireless
Telephony
Process Improvement
Team Leadership
Customer Experience
Team Building
CRM
Credit
Leadership
Contact Centers
Business Process Improvement
Contract Negotiation
Contract Management
QA
Sales Engineering
Secure File Transfer Protocol (SFTP)
File Processing
Project Management
Project Implementation
Customer Satisfaction
Client Relations
U.S. Fair Debt Collection Practices Act (FDCPA)
Business Relationship Management
Third Party Collections
Consumer Debt
FCRA
Negotiation
Debt Collection
Corporate Training
People Management
Executive Management
Risk Management
Team Management
Business Development
Problem Solving
Relationship Building
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Discover more about The CMI Group, Inc.What is Kassandra J email address?
Email Kassandra J at [email protected] and [email protected]. This email is the most updated Kassandra J's email found in 2026.
What is Kassandra J phone number?
Kassandra J phone number is 9728212793.
How to contact Kassandra J?
To contact Kassandra J send an email to [email protected] or [email protected]. If you want to call Kassandra J try calling on 9728212793.
What company does Kassandra J work for?
Kassandra J works for The CMI Group, Inc.
What is Kassandra J's role at The CMI Group, Inc.?
Kassandra J is Client Operations Manager
What industry does Kassandra J work in?
Kassandra J works in the Financial Services industry.
Kassandra J Email Addresses
Kassandra J Phone Numbers
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