Karolyn Valentin
System Administrator at FastTek Global | Detroit Metropolitan Area
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Karolyn Valentin is a seasoned LAN Technician at DTE Energy, bringing over 15 years of extensive experience in desktop support and help desk services. Her robust background includes hands-on repair and corporate desk-side support, making her a vital asset to the IT department. With A+ and Network certifications, along with a degree in Journalism from Michigan State University, Karolyn combines technical expertise with exceptional communication skills, enabling her to effectively address user needs and enhance overall productivity.
In her current role, Karolyn is responsible for troubleshooting a wide range of operating system and software issues, as well as hardware malfunctions. She plays a pivotal role in migrating computers to the latest Windows operating systems, ensuring that all devices are up-to-date and secure. As the lead technician for the walk-up helpdesk, she provides immediate assistance to employees, unlocking passwords and managing LDAP accounts with precision. Her proficiency with Active Directory and System Center Configuration Manager (SCCM) allows her to efficiently manage user accounts and deploy software updates across the organization.
Karolyn's expertise extends to troubleshooting iOS and Android devices, ensuring seamless remote access for employees working from various locations. Her skills in Google Workspace, Identity and Access Management (IAM), and service desk operations further enhance her ability to support DTE Energy's dynamic IT environment. By leveraging her extensive knowledge of computer hardware and software, as well as her commitment to delivering exceptional customer service, Karolyn continues to contribute significantly to the success of her team and the organization as a whole.
System Administrator at FastTek Global in February 2024 to September 2024
LAN Technician at DTE Energy in October 2017 to September 2023
Desktop Support Technician at A123 Systems in June 2014 to July 2017
Desktop Support Technician 2nd level at Continental in May 2013 to November 2013
Desktop Support Specialist at Hewlett-Packard in October 2011 to May 2013
Helpdesk Support at Apple in September 2010 to October 2011
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Michigan State University, Bachelor of Arts (B.A.)
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Microsoft Products
Linux
High Sense of Urgency
Problem Solving
Google Workspace
Slack
Network Protocols
Identity and Access Management (IAM)
Windows Server
Printer Support
Wireless Networking
Virtual Private Network (VPN)
Microsoft Endpoint Configuration Manager
Service Desk
Microsoft Office
Computer Hardware
Zoom
CompTIA A+ Certification
CompTIA Network+ Certified
Novell Certified
XP
Help Desk Support
Technical Support
Active Directory
Windows 7
Operating Systems
Software Installation
Troubleshooting
Hardware
Laptops
Networking
Blackberry
Computer Repair
A+ Certified
Windows
Remote Desktop
Lotus Notes
Access
Desktop Computers
Wireless
Program Management
Windows 7 Migration
Journalism
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Discover more about FastTek GlobalWhat is Karolyn Valentin email address?
Email Karolyn Valentin at [email protected] and [email protected]. This email is the most updated Karolyn Valentin's email found in 2026.
How to contact Karolyn Valentin?
To contact Karolyn Valentin send an email to [email protected] or [email protected]. (updated on January 08, 2025)
What company does Karolyn Valentin work for?
Karolyn Valentin works for FastTek Global
What is Karolyn Valentin's role at FastTek Global?
Karolyn Valentin is System Administrator
What is Karolyn Valentin's Phone Number?
Karolyn Valentin's phone (**) *** *** 314
What industry does Karolyn Valentin work in?
Karolyn Valentin works in the Information Technology & Services industry.
Karolyn Valentin Email Addresses
Karolyn Valentin Phone Numbers
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