Karlee Theodore
IT Client Support Specialist II at University of Central Florida | Orlando, Florida, United States
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Karlee Theodore serves as an IT Client Support Specialist II at the University of Central Florida, where she plays a pivotal role in enhancing client satisfaction through exceptional technical support and education. In her current position, Karlee has developed a robust skill set that includes technical troubleshooting, effective communication, and problem-solving, which are essential for addressing the diverse needs of faculty, staff, and students. Her responsibilities involve providing comprehensive support for various equipment, software, and university systems, ensuring that users can effectively leverage technology to meet their academic and operational goals.
Karlee's commitment to continuous improvement is evident in her proactive approach to escalating complex issues to senior technicians, thereby minimizing downtime and maintaining productivity across the university. This experience has not only sharpened her analytical abilities but also reinforced her leadership skills as she collaborates with cross-functional teams to implement solutions that enhance user experience. Additionally, she has taken the initiative to create and maintain a knowledge base that empowers users with self-service resources, further contributing to customer satisfaction.
Recently, Karlee transitioned into a Sales Engineer Intern at Careerist, where she is applying her technical expertise and persuasive communication skills to drive sales initiatives. Her background in IT support provides her with a unique perspective on client needs, allowing her to effectively demonstrate product capabilities and upsell solutions that align with customer requirements. With a strong foundation in game development and account management, Karlee is poised to make significant contributions in both her current and future roles, bridging the gap between technology and client engagement.
IT Client Support Specialist II at University of Central Florida in February 2019 to Present
Sales Engineer Intern at Careerist in February 2023 to April 2023
Game Producer/Business Analyst at Trixelbit Arcade in May 2021 to February 2022
Student Assistant, PBSC-Student Activities & Wellness Center at Palm Beach State College in May 2016 to May 2018
Sales Associate at World Beauty Supply Clothing & More in December 2009 to March 2015
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Careerist - Sales Engineering Training, October 2026
University of Central Florida, Bachelor's degree, October 2026
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Written Communication
Microsoft Teams
Microsoft Azure
Helping Clients
Customer Support
Game Development
Gaming Industry
Service Desk
Customer Loyalty
Sales Processes
Customer Experience
Sales & Marketing
Customer Service Management
Interpersonal Skills
Presentation Skills
Demos
Workload Prioritization
Presentations
Technical Communication
Sales
Communication
Microsoft Office
Leadership
Teamwork
Retail Sales
Customer Satisfaction
Cash Handling
Sales Trend Analysis
Stocking
Live Events
Bulletin Boards
Greeting Customers
Sales Cycle
Unity
Discord
Click Up
Help Desk Support
Computer Hardware Troubleshooting
Technical Support
Troubleshooting
Office 365 Administration
Information Technology
Problem Solving
Customer Service
Game Design
Video Game Production
Project Management
Planning Budgeting & Forecasting
Customer Relationship Management (CRM)
Account Management
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Discover more about University of Central FloridaWhat is Karlee Theodore email address?
Email Karlee Theodore at [email protected] and [email protected]. This email is the most updated Karlee Theodore's email found in 2026.
How to contact Karlee Theodore?
To contact Karlee Theodore send an email to [email protected] or [email protected]. (updated on August 24, 2024)
What company does Karlee Theodore work for?
Karlee Theodore works for University of Central Florida
What is Karlee Theodore's role at University of Central Florida?
Karlee Theodore is IT Client Support Specialist II
What is Karlee Theodore's Phone Number?
Karlee Theodore's phone (305) ***-*297
What industry does Karlee Theodore work in?
Karlee Theodore works in the Higher Education industry.
Karlee Theodore Email Addresses
Karlee Theodore Phone Numbers
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