Kallyene Silva
Customer Experience Specialist at ApplyBoard | Sorocaba, São Paulo, Brazil
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Kallyene Silva is a dedicated Customer Experience Specialist at ApplyBoard, where she plays a pivotal role in enhancing the application journey for students and recruitment partners worldwide. With over six years of experience in customer service, Kallyene is passionate about the transformative power of education and is committed to providing exceptional support throughout the application process. Her role involves being the primary point of contact for inquiries related to undergraduate, graduate, and ESL programs across Canada, the US, and the UK.
Kallyene leverages her strong communication skills and hospitality background to create a welcoming and supportive environment for prospective students. She expertly evaluates applications to confirm eligibility, ensuring that each student receives personalized guidance tailored to their unique needs. Her proficiency in CRM systems allows her to manage inquiries efficiently, while her fluency in English enhances her ability to connect with a diverse range of applicants from various cultural backgrounds.
In addition to her core responsibilities, Kallyene is actively involved in key projects aimed at improving customer support processes and enhancing the overall student experience. She collaborates closely with cross-functional teams to streamline application workflows and develop resources that empower students to navigate their educational journeys with confidence. Kallyene’s commitment to teamwork and her proactive approach to problem-solving make her an invaluable asset to the ApplyBoard team, as she continues to advocate for students and contribute to their success in pursuing higher education.
Customer Experience Specialist at ApplyBoard in May 2023 to Present
Customer Care Specialist at Neves & Neves Saúde in May 2019 to September 2022
Intern at Sorocaba City Hall in October 2018 to May 2019
Math & English Tutor at Autonomo in March 2017 to March 2018
Event Assistant at Neves & Neves Saúde in January 2016 to January 2017
Store Assistant at Toshimar Cosméticos in December 2010 to April 2012
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Universidade de Sorocaba, Graduação, July 2026
Universidade Tecnológica Federal do Paraná, Bacharelado, July 2026
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Comunicação
Hospitalidade
Funções de recepcionista
Recepção telefônica
Trabalho em equipe
Atendimento ao cliente
Inglês
Planejamento de eventos
Vendas
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Discover more about ApplyBoardWhat is Kallyene Silva email address?
Email Kallyene Silva at [email protected] and [email protected]. This email is the most updated Kallyene Silva's email found in 2026.
How to contact Kallyene Silva?
To contact Kallyene Silva send an email to [email protected] or [email protected]. (updated on August 21, 2024)
What company does Kallyene Silva work for?
Kallyene Silva works for ApplyBoard
What is Kallyene Silva's role at ApplyBoard?
Kallyene Silva is Customer Experience Specialist
What is Kallyene Silva's Phone Number?
Kallyene Silva's phone (**) *** *** 102
What industry does Kallyene Silva work in?
Kallyene Silva works in the Higher Education industry.
Kallyene Silva Email Addresses
Kallyene Silva Phone Numbers
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