Kaiser Ahamed
Bilingual Customer Service Specialist at Maklook Corporation | Manila, National Capital Region, Philippines
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Kaiser Ahamed is a dedicated Bilingual Customer Service Specialist at Maklook Corporation, where he leverages his extensive experience in the BPO industry to deliver exceptional support in both Bengali and English. In his current role, Kaiser plays a pivotal part in bridging communication gaps for clients seeking assistance with banking and IT-related inquiries. His expertise in customer service is complemented by a strong foundation in technical support, enabling him to address complex issues efficiently while ensuring a seamless customer experience.
Kaiser is actively involved in key projects that enhance service delivery and improve customer satisfaction metrics. His project management skills allow him to effectively plan and execute initiatives aimed at optimizing workflows and streamlining processes. By utilizing Customer Relationship Management (CRM) tools, he meticulously tracks customer interactions, ensuring that each engagement is personalized and responsive to the client's needs.
A results-driven professional, Kaiser is passionate about fostering strong customer relationships and enhancing team performance. His leadership capabilities shine through as he collaborates with cross-functional teams to implement best practices in customer service. With a keen understanding of both the technical and service aspects of his role, he consistently contributes to the overall success of Maklook Corporation. Kaiser’s commitment to excellence and his bilingual proficiency not only enrich the customer experience but also position him as a valuable asset in the ever-evolving landscape of customer support.
Bilingual Customer Service Specialist at Maklook Corporation in March 2020 to Present
Senior Customer Service Representative at Hello Academy in April 2016 to December 2019
Senior Customer Service Representative at QUBEE in January 2015 to January 2016
Inbound Customer Service Representative at QUBEE in March 2013 to December 2015
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Shanto Mariam University of Creative Technology, Bachelor of Science - BS, October 2026
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Customer Support
On-call Support
LiveChat ChatBot
Customer Service Management
Leadership
Oral Communication
Customer-focused Service
Customer Service
Project Management
Project Planning
IT Service Management
Quality Assurance
Customer Satisfaction
Customer Relationship Management (CRM)
Microsoft Office
Team Leadership
Management
Communication
Teamwork
Bengali
English
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What is Kaiser Ahamed email address?
Email Kaiser Ahamed at [email protected]. This email is the most updated Kaiser Ahamed's email found in 2026.
How to contact Kaiser Ahamed?
To contact Kaiser Ahamed send an email to [email protected]. (updated on October 24, 2024)
What company does Kaiser Ahamed work for?
Kaiser Ahamed works for Maklook Corporation
What is Kaiser Ahamed's role at Maklook Corporation?
Kaiser Ahamed is Bilingual Customer Service Specialist
What is Kaiser Ahamed's Phone Number?
Kaiser Ahamed's phone (**) *** *** 425
What industry does Kaiser Ahamed work in?
Kaiser Ahamed works in the Information Technology & Services industry.
Kaiser Ahamed Email Addresses
Kaiser Ahamed Phone Numbers
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