Justine Cottrell
Senior Operations Specialist IV – Mortgage & Home Lending at JPMorgan Chase & Co. | Rochester, New York, United States
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Justine Cottrell serves as a Senior Operations Specialist IV in the Mortgage & Home Lending division at JPMorgan Chase & Co., where she leverages her extensive expertise in financial services to drive operational excellence. With a keen eye for detail and a strong analytical mindset, Justine is responsible for meticulously analyzing financial and supporting documentation for both residential and commercial mortgage contracts. Her role requires a deep understanding of regulatory compliance, as she examines and validates fee agreements to ensure adherence to county, city, and state regulations.
Justine's commitment to accuracy is further exemplified through her management of over 18 ongoing monthly audits of fee-monitoring activities, where she identifies discrepancies and implements corrective measures. This rigorous approach not only safeguards the integrity of the lending process but also enhances customer trust and satisfaction. Her ability to communicate effectively with stakeholders is crucial, as she navigates complex revisions and ensures that all parties are aligned with the latest regulatory updates.
In addition to her technical skills, Justine is a natural leader who thrives in fast-paced environments. Her strong time management and organizational skills enable her to prioritize tasks efficiently while maintaining a high level of service. As a team player, she fosters collaboration among colleagues, contributing to a cohesive work environment that drives collective success. Justine's resourcefulness and critical thinking abilities empower her to tackle challenges head-on, making her an invaluable asset to JPMorgan Chase & Co. and the broader financial services industry.
Senior Operations Specialist IV – Mortgage & Home Lending at JPMorgan Chase & Co. in July 2021 to Present
Senior Service Specialist II – Court Orders & Levies (Remittance) at JPMorgan Chase & Co. in March 2020 to July 2021
Senior Service Specialist I – Court Orders & Levies (Operations) at JPMorgan Chase & Co. in August 2019 to March 2020
Customer Service Specialist II – Consumer & Community Banking at JPMorgan Chase & Co. in November 2017 to August 2019
Customer Service Specialist I – Consumer & Community Banking at JPMorgan Chase & Co. in September 2015 to November 2017
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East Rochester Junior-Senior High School, October 2026
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Leadership
Time Management
Organization Skills
Teamwork
Attention to Detail
Legal Document Preparation
Quick learner
Critical Thinking
Problem Solving
Analytical Skills
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Discover more about JPMorgan Chase & Co.What is Justine Cottrell email address?
Email Justine Cottrell at [email protected]. This email is the most updated Justine Cottrell's email found in 2026.
How to contact Justine Cottrell?
To contact Justine Cottrell send an email to [email protected]. (updated on September 07, 2024)
What company does Justine Cottrell work for?
Justine Cottrell works for JPMorgan Chase & Co.
What is Justine Cottrell's role at JPMorgan Chase & Co.?
Justine Cottrell is Senior Operations Specialist IV – Mortgage & Home Lending
What is Justine Cottrell's Phone Number?
Justine Cottrell's phone (212) ***-*140
What industry does Justine Cottrell work in?
Justine Cottrell works in the Banking industry.
Justine Cottrell Email Addresses
Justine Cottrell Phone Numbers
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