Julio Prats
CRO at Schaman | Greater Madrid Metropolitan Area, Spain
Julio Prats’s Email & Phone Number
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CRO at Schaman in February 2022 - Present
Director of Product for Enterprise at Vodafone in September 2016 - January 2022
Brand & Communications for Enterprise at Vodafone in April 2015 - September 2016
Enterprise SME Marketing at Vodafone in April 2012 - April 2015
FMC Product in Enterprise Business Unit at Vodafone in June 2010 - March 2012
Freelance Senior Consultant at . in November 2008 - May 2010
Product Director at ONO in December 2007 - October 2008
Internet Product Director at ONO in December 2006 - November 2007
Services Development Manager at ONO in March 1998 - October 2006
Network Quality Engineer at Vodafone in January 1996 - February 1998
R&D Engineer for ISDN network at Telefonica I+D in February 1994 - January 1996
Colegio Buen Consejo
We are experts in automating customer service processes using AI technologies. Our AI3 concept allows us to optimize the benefits derived from these technologies in three areas that multiply their effects on customer service: 1. Generative AI - We integrate the most advanced generative AI to autonomously resolve customers' generic inquiries, through automatic natural conversations that generate real value. 2. Data orchestration AI - Our technology enables the resolution of customer problems or needs by accessing service data in real-time to provide a specific, efficient, and personalized response to each customer's situation. 3. Root Cause discovery AI -for the early detection of new customer situations or problems: Through advanced clustering algorithms, we discover potential new issues to identify their root causes and resolve them automatically. Companies such as Vodafone, MAsmóvil, Entel, and Claro have already embraced this new way of managing customer service, achieving double-digit improvements in the most important KPIs for their business. Visit our website: www.schaman.com
Discover more about Schaman
B2B Engagement Specialist - Casavo
Product Manager at Schaman
(November 2023 – Present)
Head of Marketing | SaaS | B2B |
Head of Product at Schaman
Head of Product at Schaman
(Jun 2022 – Present)
B2C Customer Service & Support Booster - On a mission to transform customer service to improve people's daily lives
CEO & Co-founder at schaman
(2008 – Present)
Program Manager|Product and Project Management|Digital Transformation|Customer Experience
Responsable de la gestión y coordinación de proyectos, asegurando el cumplimiento de los plazos, el control de los costes establecidos, así como la identificación y mitigación de los riesgos asociados.
Financial Controller | Finance Business Partner | CFO
VP. People & Finance at schaman
(Jan 2020 – Present)
What is Julio Prats email address?
Email Julio Prats at [email protected] and [email protected]. This email is the most updated Julio Prats's email found in 2026.
How to contact Julio Prats?
To contact Julio Prats send an email to [email protected] or [email protected].
What company does Julio Prats work for?
Julio Prats works for Schaman.
What is Julio Prats's role at Schaman?
Julio Prats is CRO
What industry does Julio Prats work in?
Julio Prats works in the Telecommunications industry.
