Julia M
Chief Customer Experience Officer at DexCare | Portland, Oregon, United States
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As the Chief Customer Experience Officer at DexCare, Julia M. plays a pivotal role in shaping the future of healthcare technology through her deep expertise in customer-centric solutions. With over 20 years of experience in B2B and B2B2C environments, Julia is dedicated to enhancing the patient journey by leveraging innovative technology to streamline healthcare delivery. At DexCare, she leads key initiatives that focus on intelligently orchestrating health system capacity and digital demand, ensuring that healthcare providers can efficiently navigate the complexities of modern care delivery.
Julia's leadership is instrumental in driving projects that integrate various virtual point solutions into a cohesive operating system, ultimately improving the overall user experience for both providers and patients. Her proficiency in project planning and management, coupled with her strong background in healthcare information technology (HIT), allows her to spearhead initiatives that not only meet regulatory standards, such as HIPAA compliance, but also enhance business process improvement across the organization.
Under her guidance, DexCare has launched several high-impact projects aimed at optimizing customer relations and fostering collaboration among healthcare stakeholders. Julia’s passion for transforming the healthcare ecosystem is evident in her commitment to harnessing technology to create seamless interactions and improve outcomes. By focusing on the intersection of technology and patient care, she is not only enhancing the operational efficiency of health systems but also ensuring that the needs of patients remain at the forefront of healthcare innovation. Julia M. is a visionary leader whose work at DexCare is setting new standards for customer experience in the healthcare industry.
Chief Customer Experience Officer at DexCare in August 2021 to Present
Board Member & President at HIMSS Oregon Chapter in September 2019 to June 2024
VP of Customer Success & Services at Bright.md in November 2018 to July 2021
Policy Council Member at American Telemedicine Association in January 2019 to June 2021
Head of Customer Success at Bright.md in May 2016 to October 2018
Customer Success Manager at Bright.md in November 2015 to April 2016
Program Manager, Value-based Revenue, PMG Finance at Providence Health & Services in June 2014 to November 2015
Senior Consultant at Cipe Consulting Group in January 2012 to April 2014
Strategy Consultant (MBA Internship) at ipso - International Psychosocial Organization in October 2011 to November 2011
Implementation Manager at Epic in December 2007 to November 2010
Application Manager & Workflow Designer at Epic in July 2007 to June 2009
Application Coordinator at Epic in June 2005 to June 2007
Project Coordinator at The University of Chicago in September 2003 to May 2005
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Gesundheitspflege
Projektmanagement
Strategic Planning
Operational Excellence
Business Growth Strategies
Scalability
Team Building
Customer Experience
Health Information Management
Change Management
Mentoring
Project Planning
Team Leadership
Process Engineering
Team Management
Customer Relations
Customer Service
EHR
CRM
Epic Systems
Software Project Management
Healthcare Information Technology
Integration
PMP
Business Analysis
EMR
Leadership
HIPAA
Healthcare
Ambulatory
Project Management
HL7
Healthcare Consulting
Software Documentation
Software Implementation
Informatics
Visio
CPOE
Testing
Hospitals
Process Improvement
Management
Revenue Cycle
Electronic Medical Record (EMR)
Healthcare Information Technology (HIT)
U.S. Health Insurance Portability and Accountability Act (HIPAA)
Business Process Improvement
HL7 Standards
Computerized Physician Order Entry (CPOE)
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Discover more about DexCareWhat is Julia M email address?
Email Julia M at [email protected] and [email protected]. This email is the most updated Julia M's email found in 2026.
What is Julia M phone number?
Julia M phone number is 515-480-8646.
How to contact Julia M?
To contact Julia M send an email to [email protected] or [email protected]. If you want to call Julia M try calling on 515-480-8646. (updated on May 06, 2024)
What company does Julia M work for?
Julia M works for DexCare
What is Julia M's role at DexCare?
Julia M is Chief Customer Experience Officer
What industry does Julia M work in?
Julia M works in the Health, Wellness & Fitness industry.
Julia M Email Addresses
Julia M Phone Numbers
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