Joye Cummins
Retail Store Manager at Downeast Home & Clothing | Ogden, Utah, United States
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Joye Cummins is an accomplished Area Manager at JCPenney, where she leverages her extensive experience in the retail industry to drive exceptional performance across multiple salon locations. With a proven track record in sales maximization and multi-unit management, Joye is adept at executing strategic initiatives that enhance customer experiences and foster brand loyalty. Her role involves not only overseeing salon operations but also leading and developing a high-performing team dedicated to delivering outstanding client service.
Joye’s expertise in coaching and mentoring is pivotal to her success. She provides ongoing feedback and support to her team, empowering them to excel in their roles and advance in their careers. By implementing tailored training programs and performance appraisals, she ensures that each team member is equipped with the skills necessary to meet and exceed sales targets. Joye’s commitment to sourcing new talent through targeted recruiting initiatives has also strengthened her teams, bringing in fresh perspectives and innovative ideas that contribute to the overall success of the salon.
In addition to her leadership capabilities, Joye is skilled in utilizing Point of Sale (POS) systems and managing customer marketing initiatives, which are essential for driving sales and enhancing the customer journey. Her proficiency in event planning and management allows her to create engaging promotional events that attract new clients and retain existing ones. With a strong focus on customer service and support, Joye Cummins continues to make a significant impact at JCPenney, ensuring that each salon not only meets but exceeds the expectations of its clientele.
Retail Store Manager at Downeast Home & Clothing in January 2025 to Present
Area Manager at JCPenney in May 2016 to January 2025
Salon Manager at JCPenney in August 2011 to November 2015
Salon Manager/ Artistic Director at Hair Masters in January 2004 to August 2011
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Career Beauty College, Cosmetology, October 1998 to October 1999
Brigham Young University - Idaho
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Microsoft Office
Customer Experience Management
Project Management
Written Communication
Social Media
Communication Training
Retail Management
Coaching
Research Skills
Critical Thinking
Reporting Requirements
Guided Tours
Data Entry
Administrative Assistance
Receptionist Duties
Resolving Issues
Procedural
Phone Etiquette
Oral Communication
Office Equipment
Compliance Training
Training and Development (HR)
Teamwork
Sales Management
Customer Interaction
Active Listening
Strategic Thinking
Operations
Guest Experience
Expense Reports
Easily Adaptable
Conflict Management
Microsoft Outlook
Point of Sale (POS) Systems
English
Training
Retail Marketing
Appointment Scheduling
Event Planning
Customer Service Operations
Sales Effectiveness
Employee Learning & Development
Sales Operations
Interpersonal Communication
Employee Training
Hiring
Driving Results
Succession Planning
Customer-Focused Service
Onboarding
Customer Marketing
Employee Relations
Revenue & Profit Growth
Career Development
Team Building
Customer Service Management
People Management
People Development
Performance Appraisal
Customer Retention
Customer Engagement
Team Motivation
Customer Experience
Employee Engagement
Customer Support
Time Management
Customer Loyalty
Recruiting
Cash Handling
Customer Surveys
Customer Satisfaction (CSAT)
Attention to Detail
Customer Satisfaction
Interpersonal Skills
Organization Skills
Product Management
Stock Management
Operations Management
Analytical Skills
Retail
Communication
Sales
Team Development
Talent Management
Business Strategy
Merchandising
Performance Management
Leadership
Profit Maximization
Project Planning
Visual Merchandising
Planograms
Sales Promotion
Event Management
Customer Service
Multi-Unit Management
Retail Sales
Associate Development
Associate Engagement
Managing Associates
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Discover more about Downeast Home & ClothingWhat is Joye Cummins email address?
Email Joye Cummins at [email protected]. This email is the most updated Joye Cummins's email found in 2026.
What is Joye Cummins phone number?
Joye Cummins phone number is 8016441461.
How to contact Joye Cummins?
To contact Joye Cummins send an email to [email protected]. If you want to call Joye Cummins try calling on 8016441461. (updated on September 03, 2024)
What company does Joye Cummins work for?
Joye Cummins works for Downeast Home & Clothing
What is Joye Cummins's role at Downeast Home & Clothing?
Joye Cummins is Retail Store Manager
What industry does Joye Cummins work in?
Joye Cummins works in the Retail industry.
Joye Cummins Email Addresses
Joye Cummins Phone Numbers
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