Joyce Dorsch
Director of Professional Services at DrFirst, Inc. | Adairsville, Georgia, United States
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Joyce Dorsch serves as the Director of Professional Services at DrFirst, Inc., where she leverages her extensive experience in healthcare technology to lead transformative initiatives that enhance product delivery and client satisfaction. With over 20 years in the industry, Joyce has honed her expertise in managing complex software development and delivery processes, ensuring that both internal teams and external clients benefit from seamless integration and operational efficiency. Her role encompasses a comprehensive understanding of the Software Development Life Cycle (SDLC), where she champions best practices in DevOps and Software as a Service (SaaS) to drive innovation and reduce operating costs.
At DrFirst, Joyce is spearheading key projects that focus on continuous improvement and process optimization. She is adept at crafting detailed Statements of Work (SOW) that align project goals with client expectations, facilitating effective change management throughout the project lifecycle. Her leadership style emphasizes collaboration and training, empowering teams to embrace new technologies and methodologies that enhance service delivery. Joyce's commitment to digging deep into client needs allows her to tailor solutions that not only meet but exceed expectations, fostering long-term partnerships within the healthcare ecosystem.
Joyce's strategic vision and results-oriented approach have positioned her as a thought leader in the healthcare technology space. By integrating her knowledge of program management with a keen focus on client engagement, she continues to drive DrFirst’s mission of delivering innovative solutions that improve patient care and streamline healthcare operations.
Director of Professional Services at DrFirst, Inc. in May 2018 to Present
Project Manager, Client Services at Mind Over Machines in May 2017 to March 2018
Manager, Delivery Services at Regent Education in July 2013 to May 2017
Technical Project Manager at Nielsen Audio (formerly Arbitron, Inc.) in July 2009 to July 2013
Software Development Manager at CACI in November 2005 to December 2008
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Towson University, M.S., September 2026
Lamar University, B.S., September 1991 to September 1994
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Director level
Leadership
Planning Budgeting & Forecasting
Statements of Work (SOW)
Project Management
Change Management
Process Improvement
Integration
Project Delivery
DevOps
Software as a Service (SaaS)
Software Development
SDLC
Requirements Analysis
Program Management
Testing
Software Project Management
Management
Training
Risk Management
Customer Engagement
Enterprise Software
Client Presentation
Software Consulting
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Discover more about DrFirst, Inc.What is Joyce Dorsch email address?
Email Joyce Dorsch at [email protected] and [email protected]. This email is the most updated Joyce Dorsch's email found in 2026.
How to contact Joyce Dorsch?
To contact Joyce Dorsch send an email to [email protected] or [email protected]. (updated on August 24, 2024)
What company does Joyce Dorsch work for?
Joyce Dorsch works for DrFirst, Inc.
What is Joyce Dorsch's role at DrFirst, Inc.?
Joyce Dorsch is Director of Professional Services
What is Joyce Dorsch's Phone Number?
Joyce Dorsch's phone (404) ***-*176
What industry does Joyce Dorsch work in?
Joyce Dorsch works in the Computer Software industry.
Joyce Dorsch Email Addresses
Joyce Dorsch Phone Numbers
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