Joyce Smith
Consultant/Senior Manager at City of Hope | Orange County, California, United States
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Joyce D. Smith currently serves as a Senior Manager and Consultant at City of Hope, where she leverages her extensive expertise in program management, strategic planning, and operational excellence to drive transformative initiatives within the organization’s highly regulated healthcare environment. In her role, Joyce spearheads the development and implementation of standardized technology project management methodologies, ensuring that cross-functional teams—including IT, clinical operations, and research divisions—operate with aligned processes and clear communication channels. Her work involves designing comprehensive frameworks, developing standardized templates, and deploying tools that streamline project execution, enhance efficiency, and support City of Hope’s mission to deliver innovative cancer treatments and patient-centered care.
A key focus of Joyce’s role is leading change management efforts and delivering targeted training programs to foster a culture of continuous improvement and agility across the organization. She collaborates closely with directors, program managers, and analysts to embed best practices in project lifecycle management, risk mitigation, and vendor management, ensuring projects are delivered on time, within scope, and aligned with strategic objectives. Her expertise in business process improvement and her PMP certification enable her to optimize workflows, reduce redundancies, and facilitate seamless integration of new business products and services.
Throughout her tenure, Joyce has successfully managed complex, high-stakes projects—often under tight deadlines—by applying her skills in analysis, IT management, and PMO governance. Her leadership not only enhances operational productivity but also fosters a collaborative environment that supports innovation and growth, ultimately advancing City of Hope’s commitment to cutting-edge research and exceptional patient care.
Consultant/Senior Manager at City of Hope in May 2019 to Present
Director, IT Operations at City of Hope in June 2021 to Present
Program Integration Director at Blue Shield of California in February 2018 to March 2019
Program Director at Molina Healthcare (Consultant) in March 2015 to January 2018
Director, Information Technology at OptumRx/Prescription Solutions in March 2006 to February 2015
Acting Manager/Manager, IT (Transition 10/98) at Prescription Solutions (now OptumRx, subsidiary of United Health Group) in August 1998 to March 2005
Manager, Systems Implementation & Business Integration at Safeguard Dental in February 1996 to August 1998
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Hofstra University, MBA
Hofstra University, BBA
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SDLC
Process Improvement
Business Analysis
PMP
Vendor Management
Business Process Improvement
Program Management
Visio
PMO
Requirements Gathering
Project Management
Requirements Analysis
Business Requirements
Cross-functional Team Leadership
Enterprise Software
Analysis
Team Building
Leadership
Project Planning
IT Management
Operations Management
Strategic Planning
Software Development Life Cycle (SDLC)
Management
Software Project Management
Integration
IT Strategy
Project Portfolio Management
Project Management Office (PMO)
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Discover more about City of HopeWhat is Joyce D Smith email address?
Email Joyce D Smith at [email protected] and [email protected]. This email is the most updated Joyce D Smith's email found in 2026.
How to contact Joyce D Smith?
To contact Joyce D Smith send an email to [email protected] or [email protected]. (updated on January 10, 2025)
What company does Joyce Smith work for?
Joyce Smith works for City of Hope
What is Joyce Smith's role at City of Hope?
Joyce Smith is Consultant/Senior Manager
What is Joyce Smith's Phone Number?
Joyce Smith's phone (213) ***-*182
What industry does Joyce Smith work in?
Joyce Smith works in the Hospital & Health Care industry.
Joyce Smith Email Addresses
Joyce Smith Phone Numbers
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