Jovan Tovar
Director de Desarrollo de Negocios at Concentra BPO | Mexico City Metropolitan Area
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Director de Desarrollo de Negocios at Concentra BPO in October 2024 to Present
Director de operaciones at VCIP CENTER in July 2022 to September 2024
Sub-Director Operations at VCIP CENTER in March 2014 to July 2022
Director Of Operations México, & Guatemala at Grupo Digitex in June 2013 to February 2014
Operations Director at Digitex in June 2011 to February 2014
Business Manager at Atento in July 2009 to June 2011
Gerente de Operaciones at Atento in June 2007 to June 2009
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Universidad Nacional Autónoma de México, Licenciado, July 1997 to July 2026
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Planificación estratégica
Estrategia
Operaciones de centros de contacto
Gestión de personas
Experiencia del cliente
Liderazgo de equipos multidisciplinarios
Trabajo en equipo
Fidelización de clientes
Formación y desarrollo
Capacidad de análisis
Atención al cliente
Gestión de proyectos
Gestión operativa
Ventas
Gestión de relaciones con clientes (CRM)
BPO
Call Center
Workforce Management
Outsourcing
Telecommunications
Coaching
Team Management
Operations Management
Customer Satisfaction
Sales Management
Process Improvement
Customer Service
Team Leadership
Telemarketing
Negotiation
Administración de la producción
Dirección y desarrollo de equipos de trabajo
Management
Servicio de atención al cliente
Satisfacción del cliente
Telecomunicaciones
Subcontratación de procesos empresariales
Administración y dirección de empresas
Centro de llamadas
Estrategia empresarial
Gerencia de ventas
Gestión de los recursos humanos
Liderazgo de equipos
Mejora de procesos
Negociación
Subcontratación
Call Centers
Business Strategy
Mejora de procesos de negocio
Centros de contacto
Dirección
Contact Centers
Gestión
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Discover more about Concentra BPOWhat is Jovan Tovar email address?
Email Jovan Tovar at [email protected] and [email protected]. This email is the most updated Jovan Tovar's email found in 2026.
How to contact Jovan Tovar?
To contact Jovan Tovar send an email to [email protected] or [email protected]. (updated on June 06, 2025)
What company does Jovan Tovar work for?
Jovan Tovar works for Concentra BPO
What is Jovan Tovar's role at Concentra BPO?
Jovan Tovar is Director de Desarrollo de Negocios
What is Jovan Tovar's Phone Number?
Jovan Tovar's phone (**) *** *** 117
What industry does Jovan Tovar work in?
Jovan Tovar works in the Information Technology & Services industry.
Jovan Tovar Email Addresses
Jovan Tovar Phone Numbers
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