Joshauna Herbert
IT Support Specialist at U.S. Courts of Appeals | Greater Philadelphia
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Joshauna Herbert serves as an IT Support Specialist at the U.S. Courts of Appeals, where she plays a pivotal role in ensuring the seamless operation of technology systems that underpin the judicial process. With a strong passion for technology and a commitment to service, Joshauna excels in providing comprehensive support for Microsoft Office 365 applications, helping colleagues leverage these tools to enhance productivity and collaboration. Her expertise extends to managing mobile devices and facilitating remote access, ensuring that court personnel can work efficiently, whether in the office or from a distance.
In her role, Joshauna is the first point of contact for help desk inquiries, adeptly handling a variety of technical issues ranging from routine troubleshooting to complex IT challenges. She meticulously logs computer problems, providing valuable insights that contribute to ongoing process improvement initiatives. Her proficiency in Active Directory and network administration allows her to maintain secure access to critical systems, while her knowledge of disaster recovery protocols ensures that the court's data remains protected and recoverable in the event of an incident.
Joshauna's commitment to continuous learning and automation enables her to develop innovative solutions that streamline IT operations, ultimately enhancing the overall efficiency of the court's technological infrastructure. By fostering a supportive environment and being the go-to resource for technical assistance, she not only empowers her colleagues but also enriches her own professional journey, aligning her passion for technology with her dedication to public service.
IT Support Specialist at U.S. Courts of Appeals in August 2018 to Present
IT Support Specialist at Goldberg Segalla in November 2017 to August 2018
Senior Technical Support Analyst at Ballard Spahr LLP in March 2015 to November 2017
Senior IT Specialist at Nelson Brown & Co. in April 2011 to December 2014
Customer Service at IKEA Group in November 2008 to July 2009
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Community College of Philadelphia, Business Administration and Management, October 2026
ITT Technical Institute, IT-CNS, October 2026
Murrell Dobbins AVTS High School, HS Diploma, October 2026
Western Governors University, Bachelor of Science - BS, October 2026
Western Governors University, October 2026
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Automation
End User Training
Virtual Server
Mobile Device Management
Support Documentation
Business Insights
Customer Support
Relationship Building
Interpersonal Skills
System Operations
Office 365
Domain Name System (DNS)
IT Operations
Leadership
Vendor Management
Virtualization
Server Administration
Help Desk Support
Microsoft Office
Citrix
Computer Hardware
Networking
Software Installation
Microsoft Exchange
Active Directory
DHCP
Network Administration
Disaster Recovery
VMware
Servers
Network Security
Windows Server
Wireless Networking
Dell Computers
Outlook
Antivirus
Microsoft Servers
Windows
Access
System Administration
Training
Operating Systems
Process Improvement
TeamViewer
Software Documentation
VPN
Symantec Backup
Windows 10
Airwatch
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Discover more about U.S. Courts of AppealsWhat is Joshauna Herbert email address?
Email Joshauna Herbert at [email protected] and [email protected]. This email is the most updated Joshauna Herbert's email found in 2026.
How to contact Joshauna Herbert?
To contact Joshauna Herbert send an email to [email protected] or [email protected]. (updated on January 04, 2025)
What company does Joshauna Herbert work for?
Joshauna Herbert works for U.S. Courts of Appeals
What is Joshauna Herbert's role at U.S. Courts of Appeals?
Joshauna Herbert is IT Support Specialist
What is Joshauna Herbert's Phone Number?
Joshauna Herbert's phone (**) *** *** 409
What industry does Joshauna Herbert work in?
Joshauna Herbert works in the Government Administration industry.
Joshauna Herbert Email Addresses
Joshauna Herbert Phone Numbers
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