Josh Meverden
User Support Technician II at Black Hills Energy | Rapid City, South Dakota, United States
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Josh Meverden currently serves as a User Support Technician II at Black Hills Energy, where he leverages his extensive technical expertise to provide exceptional support to a diverse user base exceeding 4,000 individuals. With a strong focus on client satisfaction, Josh excels in diagnosing and resolving both basic and complex service requests through the Cherwell and SCSM ticketing systems. His ability to identify root causes ensures that issues are addressed swiftly, minimizing operational disruptions and enhancing productivity across the organization.
In his role, Josh is not only responsible for troubleshooting a wide array of end-user queries related to mobile devices and software applications, but he also plays a pivotal role in supporting various IT projects. His contributions to the deployment of Cherwell have streamlined support processes, allowing for more efficient incident management and improved user experiences. Josh's proficiency in a broad spectrum of technologies—including Oracle, Office 365, and Microsoft Endpoint Configuration Manager—enables him to provide comprehensive solutions tailored to the unique needs of Black Hills Energy's workforce.
Additionally, Josh's skills in network administration, group policy management, and virtualization technologies position him as a valuable asset to the IT department. His adeptness with PowerShell scripting and desktop virtualization further enhances his ability to deliver innovative solutions that drive operational efficiency. As a solution-driven professional, Josh Meverden continues to make significant contributions to Black Hills Energy, ensuring that technology serves as a powerful enabler for the organization’s goals.
User Support Technician II at Black Hills Energy in July 2019 to Present
IT Systems Analyst II (Sys Admin) at Black Hills Energy in April 2024 to Present
Desktop Support Analyst at Monument Health in January 2017 to July 2019
Information Technology Support Specialist at Douglas School District in February 2014 to January 2017
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Western Dakota Technical College, AAS Computer Science and Network Administration, July 2026
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Atomic
Scripting
SQL
Orcale
Patch Management
Red Hat Linux
Windows Server
Linux System Administration
Bash
Server Administration
Cybersecurity
Network Security
Python (Programming Language)
Communication
Analytical Skills
Desktop Application Support
Office 365
Remote Troubleshooting
Computer Repair
Service Desk
Customer Support
Group Policy
Wireless Networking
Laptops
Microsoft Exchange
Computer Hardware
Cyberark
Virtual Private Network (VPN)
Network Administration
Software Installation
Virtualization
Microsoft Office
Powershell
Customer Service
Mobile Applications
Software
Microsoft Azure
Azure Active Directory
Troubleshooting
Active Directory
Technical Support
Printer Support
Microsoft Endpoint Configuration Manager
Desktop Virtualization
Citrix Products
Mobile Devices
Help Desk Support
LAN-WAN
Mac
Hardware
Servers
Security
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Discover more about Black Hills EnergyWhat is Josh Meverden email address?
Email Josh Meverden at [email protected]. This email is the most updated Josh Meverden's email found in 2026.
How to contact Josh Meverden?
To contact Josh Meverden send an email to [email protected]. (updated on September 04, 2024)
What company does Josh Meverden work for?
Josh Meverden works for Black Hills Energy
What is Josh Meverden's role at Black Hills Energy?
Josh Meverden is User Support Technician II
What is Josh Meverden's Phone Number?
Josh Meverden's phone (605) ***-*854
What industry does Josh Meverden work in?
Josh Meverden works in the Computer Software industry.
Josh Meverden Email Addresses
Josh Meverden Phone Numbers
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