Jorlan Cerda
VP Performance & Continuous Improvement - LATAM at Foundever | Bogota, D.C., Capital District, Colombia
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Customer Experience & Six Sigma Independent Consultant at Consultant in January 2016 to Present
VP Performance & Continuous Improvement - LATAM at Foundever in March 2023 to Present
VP and Head of Performance for the Americas at Foundever in September 2021 to March 2023
Sr. Director, Performance | Colombia & North America at Foundever in March 2021 to August 2021
Director, Performance and Continuous Improvement - Colombia at Foundever in September 2019 to March 2021
Regional Performance Director - Latin America at Foundever in August 2017 to August 2019
Interim Regional Quality Director - Americas at Foundever in January 2017 to July 2017
Regional Process Improvement Program Manager - LATAM at Foundever in July 2016 to December 2016
Process Improvement Program Manager at Foundever in April 2012 to June 2016
Global Account Lead for Continuous Improvement at Foundever in January 2015 to January 2016
Supervisor, Customer Retention at Foundever in December 2011 to March 2012
Supervisor, Customer Service at Foundever in June 2011 to November 2011
Sales Specialist at Foundever in July 2010 to May 2011
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Villanova University, Lean Six Sigma Blackbelt, September 2026
Universidad Nacional de Ingeniería (UNI), Bachelor of Engineering (B.E.), September 2026
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Process Improvement
Six Sigma
Analysis
Team Leadership
Customer Service
Microsoft Excel
Strategic Planning
Management
Performance Management
Negotiation
Coaching
Customer Retention
Team Building
Sales Management
Public Speaking
BPO
Client Relations
Operations Management
Call Centers
Statistics
Account Management
Customer Experience
New Business Development
Data Mining
Data Visualization
Database Design
Auditing
Quality Improvement Tools
Algorithm Design
UX Design
Coding
Internal Controls
Product Design
Visual Basic
C
Entrepreneurship
Big Data
Standardization
Contact Centers
COPC
Agile Leadership
English
Black Belt
Business Process Improvement
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Discover more about FoundeverWhat is Jorlan Cerda email address?
Email Jorlan Cerda at [email protected], [email protected] and [email protected]. This email is the most updated Jorlan Cerda's email found in 2026.
How to contact Jorlan Cerda?
To contact Jorlan Cerda send an email to [email protected], [email protected] or [email protected]. (updated on August 16, 2024)
What company does Jorlan Cerda work for?
Jorlan Cerda works for Foundever
What is Jorlan Cerda's role at Foundever?
Jorlan Cerda is VP Performance & Continuous Improvement - LATAM
What is Jorlan Cerda's Phone Number?
Jorlan Cerda's phone (**) *** *** 120
What industry does Jorlan Cerda work in?
Jorlan Cerda works in the Outsourcing/Offshoring industry.
Jorlan Cerda Email Addresses
Jorlan Cerda Phone Numbers
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