Jordan Motkowski
Digital Voice of Customer Senior Analyst at Kohl's | Milwaukee, Wisconsin, United States
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As a Digital Voice of Customer Senior Analyst at Kohl's, Jordan Motkowski plays a pivotal role in enhancing the digital shopping experience by leveraging both qualitative and quantitative data. With a strong foundation in e-commerce and a keen understanding of customer behavior, Jordan is responsible for producing insightful analyses that inform strategic decisions across the organization. By meticulously collecting and interpreting opt-in customer feedback, surveys, and satisfaction metrics, he ensures that the voice of the customer is not only heard but also integrated into the company's digital strategy.
Jordan's expertise extends to democratizing Voice of Customer (VOC) data through the innovative use of Google Data Studio dashboards, which facilitate the dissemination of actionable insights to stakeholders. This approach not only enhances transparency but also empowers cross-functional teams to make data-driven decisions that align with customer expectations. His ability to identify and address customer-facing technical issues is crucial in maintaining a seamless online shopping journey, ultimately driving customer satisfaction and loyalty.
In addition to his analytical prowess, Jordan is recognized for his collaborative spirit and leadership skills. He has successfully cultivated strong relationships with peers and leadership alike, fostering an environment of open communication and shared goals. His adaptability and critical thinking enable him to navigate the dynamic landscape of digital retail, ensuring that Kohl's remains at the forefront of customer-centric innovation. With a robust skill set that includes software documentation, database management, and advanced proficiency in Microsoft Excel, Jordan Motkowski is a key asset in shaping the future of Kohl's digital initiatives.
Digital Voice of Customer Senior Analyst at Kohl's in October 2019 to Present
Digital Operations Analyst at Kohl's in October 2015 to October 2019
Digital Merchandise Coordinator - Site Optimization at Kohl's in October 2014 to October 2015
Digital Promotional Merchandise Coordinator at Kohl's in November 2012 to October 2014
Web Merchandise Presentation Consultant at Kohl's in May 2012 to November 2012
Clerk at Integrys Energy Group in June 2007 to January 2011
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University of Wisconsin-Milwaukee, Bachelor of Arts (BA), September 2026
University of Wisconsin-Milwaukee, Certificate, September 2026
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Software Documentation
Training
E-commerce
Databases
Sales
Marketing
Leadership
Retail
Microsoft Excel
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Discover more about Kohl'sWhat is Jordan Motkowski email address?
Email Jordan Motkowski at [email protected]. This email is the most updated Jordan Motkowski's email found in 2026.
How to contact Jordan Motkowski?
To contact Jordan Motkowski send an email to [email protected]. (updated on September 05, 2024)
What company does Jordan Motkowski work for?
Jordan Motkowski works for Kohl's
What is Jordan Motkowski's role at Kohl's?
Jordan Motkowski is Digital Voice of Customer Senior Analyst
What is Jordan Motkowski's Phone Number?
Jordan Motkowski's phone (414) ***-*119
What industry does Jordan Motkowski work in?
Jordan Motkowski works in the Retail industry.
Jordan Motkowski Email Addresses
Jordan Motkowski Phone Numbers
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