Jordan Lackner
Sr. IT Operations Analyst II - Control-M Scheduler/Administrator at Duquesne Light Company | Greater Pittsburgh Region
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As a Senior IT Operations Analyst II specializing in BMC Control-M scheduling and administration at Duquesne Light Company, Jordan Lackner plays a pivotal role in enhancing operational efficiency and ensuring the seamless execution of critical business processes. With a robust foundation in IT, bolstered by certifications in A+, Network+, Security+, and BMC Control-M, Jordan is dedicated to driving automated process improvements that align with the company’s strategic objectives.
In his current role, Jordan is responsible for administering and supporting both production and testing environments of BMC Control-M, a leading workload automation tool. He actively monitors and addresses production control issues, leveraging insights from daily operations reports and the ticketing system to ensure optimal performance. His collaborative approach involves working closely with operations teams, application developers, and project managers to design and implement a scalable and maintainable scheduling environment that meets stringent service-level agreements.
Jordan’s expertise extends to troubleshooting complex technical issues and optimizing systems, which is crucial for delivering exceptional end-user experiences. His proficiency in SQL and JavaScript, combined with a strong understanding of Active Directory and Windows environments, allows him to develop innovative solutions that enhance system functionality and reliability. With an insatiable desire to learn and adapt, Jordan continuously seeks out new skills and methodologies, positioning himself as a key contributor to Duquesne Light Company’s ongoing success in the ever-evolving landscape of information technology.
Sr. IT Operations Analyst II - Control-M Scheduler/Administrator at Duquesne Light Company in April 2019 to Present
IT Operations Support Analyst III at Duquesne Light Company in December 2017 to March 2019
IT eCommerce Operations Analyst at DICK'S Sporting Goods at TEKsystems in July 2017 to November 2017
IT Service Desk Technician at DICK'S Sporting Goods at TEKsystems in March 2017 to July 2017
PC Support Specialist at Jordan Lackner IT Services & Computer Repair in December 2014 to March 2017
Chemistry Research Assistant and Laboratory Instructor at Worcester Polytechnic Institute in June 2009 to May 2011
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Worcester Polytechnic Institute, Bachelor of Science (B.S.), August 2026
Community College of Allegheny County, CompTIA Network+ Certification Class, August 2026
Community College of Allegheny County, CompTIA A+ Certification Program, August 2026
Community College of Allegheny County, Non-Degree SQL Database Management, August 2026
Worcester Polytechnic Institute, All But Thesis towards Master of Science, August 2026
Pine Richland High School, August 2026
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Microsoft Office
Data Analysis
Active Directory
Windows System Administration
Windows Server
Windows 10
Windows 7
Mobile Devices
Android
SQL
HTML5
Cascading Style Sheets (CSS)
JavaScript
Powershell
Computer Network Operations
Data Center Operations
IBM AS/400
Remote Troubleshooting
Computer Hardware Troubleshooting
Network Troubleshooting
Wireless Networking
Software Troubleshooting
Printer Support
Network Monitoring Tools
BMC Control-M
Server Administration
Technical Support
IT Service Delivery
Cisco Routers
Secure CRT
IT Hardware Support
BMC Remedy Ticketing System
Troubleshooting
Information Technology
Networking
Security
Virtualization
Databases
Microsoft Excel
Customer Service
IT Operations
Computer Security
PowerShell
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Discover more about Duquesne Light CompanyWhat is Jordan Lackner email address?
Email Jordan Lackner at [email protected], [email protected] and [email protected]. This email is the most updated Jordan Lackner's email found in 2026.
How to contact Jordan Lackner?
To contact Jordan Lackner send an email to [email protected], [email protected] or [email protected]. (updated on August 27, 2024)
What company does Jordan Lackner work for?
Jordan Lackner works for Duquesne Light Company
What is Jordan Lackner's role at Duquesne Light Company?
Jordan Lackner is Sr. IT Operations Analyst II - Control-M Scheduler/Administrator
What is Jordan Lackner's Phone Number?
Jordan Lackner's phone (**) *** *** 259
What industry does Jordan Lackner work in?
Jordan Lackner works in the Utilities industry.
Jordan Lackner Email Addresses
Jordan Lackner Phone Numbers
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