Jone Hillary
Enterprise Operations Center Engineer at U.S. Securities and Exchange Commission | Fort Washington, Maryland, United States
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Jone' Hillary serves as an Enterprise Operations Center Engineer at the U.S. Securities and Exchange Commission (SEC), where she plays a pivotal role in ensuring the seamless operation of critical IT systems that support the agency's mission of protecting investors and maintaining fair, orderly, and efficient markets. With her strong foundation in technical writing, network security, and database management, Jone' is adept at navigating the complexities of IT infrastructure and incident management. Her responsibilities include coordinating and managing the resolution of events and alerts, which requires a keen eye for detail and a proactive approach to problem-solving.
In her current role, Jone' utilizes a variety of software and hardware tools, including Microsoft Hyper-V Server and NetIQ AppManager, to monitor system performance and identify potential issues before they escalate. Her expertise allows her to diagnose complex problems that may affect the SEC's systems, ensuring that any disruptions are addressed swiftly and effectively. Jone' is instrumental in creating, updating, and closing incident and service requests, demonstrating her commitment to maintaining high standards of customer service and operational excellence.
Jone's ability to learn new skills quickly and her exceptional time management and organizational skills have enabled her to excel in a fast-paced environment. She is not only a valuable asset to her team but also a key contributor to the SEC's overarching goal of fostering trust in the financial markets. As she continues to tackle complex work assignments, Jone' remains dedicated to enhancing her expertise in network security and database management, positioning herself as a leader in the field of enterprise operations.
Enterprise Operations Center Engineer at U.S. Securities and Exchange Commission in June 2022 to Present
Senior End User Support Specialist at ActioNet, Inc. in May 2023 to March 2024
Enterprise Operations Center Analyst at U.S. Department of Transportation in October 2020 to May 2022
Hardware Install Technician at U.S. Department of Transportation in April 2020 to October 2020
Help Desk Specialist at U.S. Department of Transportation in October 2019 to March 2020
Cyber Security Mentor at The Maryland Center at Bowie State in May 2018 to August 2018
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Bowie State University, Bachelor of Science - BS, July 2026
TC Williams High School, July 2026
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Windows
Server Administration
Google Workspace
Windows Deployment Services (WDS)
Microsoft Hyper-V Server
CenterScape
ServiceNow
Cisco Webex Meetings
WebEx
NetIQ AppManager
Spectrum
Microsoft Office
Leadership
Public Speaking
Research
Data Entry
Customer Service
Troubleshooting
Operating Systems
Administrative Assistance
Databases
Network Administration
Network Security
Virtual Private Network (VPN)
Office Administration
Office 365
JavaScript
Active Directory
Auditing
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Discover more about U.S. Securities and Exchange CommissionWhat is Jone' Hillary email address?
Email Jone' Hillary at [email protected]. This email is the most updated Jone' Hillary's email found in 2026.
What is Jone' Hillary phone number?
Jone' Hillary phone number is 5713097386.
How to contact Jone' Hillary?
To contact Jone' Hillary send an email to [email protected]. If you want to call Jone' Hillary try calling on 5713097386. (updated on September 04, 2024)
What company does Jone Hillary work for?
Jone Hillary works for U.S. Securities and Exchange Commission
What is Jone Hillary's role at U.S. Securities and Exchange Commission?
Jone Hillary is Enterprise Operations Center Engineer
What industry does Jone Hillary work in?
Jone Hillary works in the Information Technology & Services industry.
Jone Hillary Email Addresses
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