Jonathan Zaher
Technical Product Specialist at Atento | Pembroke Pines, Florida, United States
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Jonathan Zaher is a seasoned Customer Service Expert with over a decade of experience in client relations, account management, and business development. Currently serving as a Customer Service Representative and Technical Product Specialist at Atento, Jonathan has effectively harnessed his extensive industry knowledge to enhance customer experience across various platforms. His role involves not only managing accounts and resolving complex issues but also providing technical support that ensures seamless interactions for clients utilizing SaaS solutions.
Jonathan is particularly skilled in implementing process improvement strategies that optimize customer success. He has spearheaded key projects aimed at enhancing customer engagement techniques, which have significantly boosted customer satisfaction rates. His ability to analyze data and derive actionable insights has empowered his team to tailor solutions that meet specific client needs, fostering long-term relationships and driving renewals and upselling opportunities.
In addition to his technical acumen, Jonathan excels in multitasking and organization, allowing him to manage multiple client profiles and inquiries efficiently. His proficiency in digital marketing and solutions marketing further complements his role, enabling him to present compelling value propositions to clients. Jonathan's commitment to excellence and his collaborative approach make him a vital asset to Atento, where he continues to contribute to the company's mission of delivering outstanding customer support and innovative solutions in a rapidly evolving market.
Technical Product Specialist at Atento in April 2023 to Present
Account Manager at Systemic Business Solutions in November 2020 to December 2022
Sales Team Leader at GNC in November 2013 to March 2020
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Florida International University, Bachelor of Arts - BA, October 2026
Broward College, Associate of Arts - AA, October 2026
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Email Clients
Cold Calling
Sales Negotiation
Sales Development
Sales Processes
Sales and Marketing
Sales Management
Working Experience
Ticketing Systems
Software as a Service (SaaS)
Account Management
Onboarding
problem resolution
Renewals and upselling
Customer Advocacy
client success
Written Communication
Client Profiles
Build Strong Relationships
Stressful Situations
Presentations
Key Performance Indicators
Customer Satisfaction
Customer Retention
Customer Experience
Customer Communication
Relationship Development
Problem Solving
Oral Communication
Multitasking
Microsoft Office
Customer Relationship Management (CRM)
Critical Thinking
Product Knowledge
Employee Training
Customer Support
Customer Success
Management
Leadership
Team Leadership
Analysis
Data Analysis
Digital Marketing
Customer Service
Money Management
Sales
Communication
Marketing
Market Research
Organization Skills
Time Management
Health & Wellness
Writing
Working with Investors
Solutions Marketing
Teaching
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Discover more about AtentoWhat is Jonathan Zaher email address?
Email Jonathan Zaher at [email protected]. This email is the most updated Jonathan Zaher's email found in 2026.
How to contact Jonathan Zaher?
To contact Jonathan Zaher send an email to [email protected]. (updated on September 04, 2024)
What company does Jonathan Zaher work for?
Jonathan Zaher works for Atento
What is Jonathan Zaher's role at Atento?
Jonathan Zaher is Technical Product Specialist
What is Jonathan Zaher's Phone Number?
Jonathan Zaher's phone (305) ***-*332
What industry does Jonathan Zaher work in?
Jonathan Zaher works in the Consumer Services industry.
Jonathan Zaher Email Addresses
Jonathan Zaher Phone Numbers
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