Jonathan Bergonia
Senior Digital/Technical Product Manager at USAA | Frisco, Texas, United States
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Jonathan Bergonia serves as a Senior Digital/Technical Product Manager at USAA, where he plays a pivotal role in driving strategic initiatives within the Property & Casualty sector. With a strong foundation in enterprise data insights and reporting, Jonathan leverages advanced analytics to inform and shape key business strategies that enhance customer experiences and operational efficiencies. His expertise in marketing analytics and business analytics allows him to craft compelling narratives from complex data sets, effectively communicating insights that resonate across various organizational levels.
Currently, Jonathan is spearheading several high-impact projects aimed at optimizing USAA's digital offerings and improving customer engagement. By employing statistical analysis and measurement techniques, he identifies trends and patterns that inform product development and marketing strategies. His proficiency in tools such as SAS and APT enables him to conduct in-depth analyses that drive data-driven decision-making processes.
Jonathan's creative problem-solving skills are instrumental in addressing challenges within the dynamic landscape of the insurance industry. He collaborates closely with cross-functional teams to ensure that insights translate into actionable strategies that align with USAA's mission of serving military members and their families. His commitment to customer service is evident in his approach to product management, where he prioritizes user experience and satisfaction. Through his work, Jonathan not only enhances the effectiveness of USAA's digital products but also contributes to a culture of innovation and continuous improvement within the organization.
Senior Digital/Technical Product Manager at USAA in August 2023 to Present
Senior Decision Science Analyst at USAA in August 2017 to August 2023
Marketing Performance Analyst at Alliance Data Card Services in February 2016 to July 2017
ICE Participant - Financial Planning & Analysis at Alliance Data Card Services in July 2015 to February 2016
Fraud Investigator at Alliance Data Card Services in July 2014 to June 2015
Merchandise Processor at Abercrombie & Fitch in May 2010 to August 2011
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The University of Texas at San Antonio, September 2026
Georgetown College, Bachelor's Degree, September 2026
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Quantitative Analytics
Presentations
Marketing Analytics
Business Insights
Storytelling
Data Visualization
Data Storytelling
Data Interpretation
Creative Problem Solving
Communication
Analytical Skills
Data Analytics
Hadoop
Tableau
Adobe Target
Snowflake
A/B Testing
SAS
APT
Business Acumen
Business Analytics
Decision Making and Critical Thinking
Influencing
Problem Solving
Statistical Analysis and Measurement
Data Analysis
Financial Services
Microsoft Office
Microsoft Excel
Visual Basic for Applications (VBA)
SQL Knowledge
Essbase
PeopleSoft
Analytics
Strategy
Credit Cards
Finance
Marketing
Customer Service
Customer Experience
Business Strategy
Forecasting
SQL
Critical Thinking
Data Segmentation
Data Aggregation
Attention to Details
Statistics
Adobe Analytics
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Discover more about USAAWhat is Jonathan Bergonia email address?
Email Jonathan Bergonia at [email protected]. This email is the most updated Jonathan Bergonia's email found in 2026.
How to contact Jonathan Bergonia?
To contact Jonathan Bergonia send an email to [email protected]. (updated on September 03, 2024)
What company does Jonathan Bergonia work for?
Jonathan Bergonia works for USAA
What is Jonathan Bergonia's role at USAA?
Jonathan Bergonia is Senior Digital/Technical Product Manager
What is Jonathan Bergonia's Phone Number?
Jonathan Bergonia's phone (214) ***-*833
What industry does Jonathan Bergonia work in?
Jonathan Bergonia works in the Financial Services industry.
Jonathan Bergonia Email Addresses
Jonathan Bergonia Phone Numbers
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