Jonathan Adie
Desktop Technician 1 at UConn Health | Southington, Connecticut, United States
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As a Desktop Technician 1 at UConn Health, Jonathan Adie plays a crucial role in ensuring the seamless operation of IT services within a dynamic healthcare environment. His passion for technology, coupled with his recent achievement of a Google IT Support certificate through Merit America, has equipped him with a solid foundation in IT support and troubleshooting. Jonathan's day-to-day responsibilities include responding to a high volume of calls and emails at the Service Desk, where he meticulously documents troubleshooting steps and solutions in BMC Footprints. This systematic approach not only enhances the efficiency of the support process but also ensures that escalated issues are addressed promptly and effectively.
Jonathan's expertise extends to the installation of printers and various applications using advanced remote desktop tools like Bomgar and SCCM. His ability to professionally interact with clients while providing technical support is a testament to his strong customer support skills, which are essential in a healthcare setting where timely and effective IT solutions can significantly impact patient care. His leadership and management capabilities further enhance his role, allowing him to contribute to team dynamics and foster a collaborative work environment.
In addition to his technical skills, Jonathan's proficiency in Microsoft Office and inventory management ensures that he can handle a wide range of tasks efficiently. His unique blend of technical knowledge and interpersonal skills positions him as a valuable asset to UConn Health, where he continues to grow and refine his expertise in IT support, ultimately contributing to the organization's mission of delivering exceptional healthcare services.
Desktop Technician 1 at UConn Health in September 2023 to Present
Field Support Technician/Consultant at Uconn Health at On-Line Systems, Inc. in February 2022 to September 2023
Temporary Associate at Adecco in December 2021 to February 2022
Vault Manager at Brinks Security formally Dunbar Armored in October 2018 to October 2021
Driver / Guard at Dunbar Armored in September 2016 to October 2018
Security Guard at Live Nation in July 2016 to September 2016
Dietary Aide at Ingraham Manor in April 2015 to June 2016
Customer Service Representative at PRICE CHOPPER SUPERMARKET in November 2014 to October 2015
Manager at Flaggstead Texas Smokehouse in May 2013 to January 2015
Owner at Southington Martial Arts LLC in August 2008 to May 2014
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Merit America, Google IT Support, August 2026
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Desktop Support
Remote Troubleshooting
Systematic Approach
Writing
Problem Solving
Service Desk
Help Desk Support
Desktop Computers
Customer Support
Attention to Detail
Leadership
Troubleshooting
Management
Customer Service
Team Leadership
Windows
Microsoft Office
Inventory Management
Firearms Handling
Security
Phone Etiquette
Communication
Microsoft Excel
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Discover more about UConn HealthWhat is Jonathan Adie email address?
Email Jonathan Adie at [email protected]. This email is the most updated Jonathan Adie's email found in 2026.
How to contact Jonathan Adie?
To contact Jonathan Adie send an email to [email protected]. (updated on September 06, 2024)
What company does Jonathan Adie work for?
Jonathan Adie works for UConn Health
What is Jonathan Adie's role at UConn Health?
Jonathan Adie is Desktop Technician 1
What is Jonathan Adie's Phone Number?
Jonathan Adie's phone (203) ***-*380
What industry does Jonathan Adie work in?
Jonathan Adie works in the Information Technology & Services industry.
Jonathan Adie Email Addresses
Jonathan Adie Phone Numbers
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