Jonas Orji

Jonas Orji currently serves as a Legal Claims Specialist at MYFLYRIGHT GmbH, where he plays a pivotal role in managing and optimizing the company's claims processes related to passenger rights and airline liabilities. His expertise in EU Fluggastrechte-Verordnung (EU Regulation 261/2004) enables him to effectively assess and process claims stemming from flight delays, cancellations, and denied boarding. Jonas’s comprehensive understanding of aviation law and civil rights ensures that clients receive accurate guidance and support throughout their compensation claims, from initial assessment to final settlement.

In his role, Jonas is responsible for issuing court releases and coordinating legal cases, demonstrating his proficiency in legal procedures and case management. His ability to evaluate potential entitlement to damages and compensation against airlines requires a keen analytical mindset and attention to detail. Additionally, he conducts detailed evaluations of flight disruptions, leveraging data analytics to identify patterns and improve claims processing efficiency. His communication skills are vital when liaising with customers and legal partners, ensuring clear, empathetic, and professional interactions.

Beyond legal claims management, Jonas supports operational activities such as creating customer invoices, verifying payments, and assisting the management team with daily business operations. His background in corporate law and business administration, combined with his paramedic experience, provides him with a unique perspective on customer service, crisis management, and operational efficiency. His skills in CRM, marketing, and communication further enhance his ability to deliver comprehensive support to clients and internal stakeholders, making him a valuable asset in the dynamic aviation claims industry.