Jon Kohilakis
Product Manager - Patient Access Technology at Montefiore Information Technology | New York City Metropolitan Area
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Jon Kohilakis is a seasoned Product Manager specializing in Patient Access Technology at Montefiore Information Technology, where he plays a pivotal role in enhancing the operational efficiency of healthcare services through advanced technological solutions. With a robust background in business process improvement and program management, Jon is adept at executing complex technical activities on the state-of-the-art Cisco Packaged Contact Center Enterprise (PCCE) platform. His expertise extends to peripheral applications that support seamless patient interactions, ensuring that Montefiore remains at the forefront of healthcare innovation.
In his current role, Jon is responsible for the meticulous planning and delegation of tasks, which allows him to effectively guide high-performing teams in delivering exceptional patient access solutions. He is instrumental in developing program priorities and defining project scope and objectives, ensuring alignment with organizational goals. His analytical problem-solving skills enable him to identify root causes of escalations and issues, allowing for timely resolutions that enhance customer satisfaction.
Jon's proficiency in VoIP, SQL, and DB2, combined with his comprehensive understanding of the Software Development Life Cycle (SDLC), empowers him to lead projects that not only meet but exceed stakeholder expectations. His commitment to continuous improvement and operational strategy positions him as a key driver of innovation within Montefiore, ultimately contributing to a more efficient and patient-centered healthcare experience. Through his leadership, Jon fosters a collaborative environment that motivates his team to excel, ensuring that Montefiore Information Technology remains a leader in the healthcare technology landscape.
Product Manager - Patient Access Technology at Montefiore Information Technology in January 2017 to Present
Project Manager, Business Delivery (Contract Position) at Atlas Air (Contractor) in January 2015 to January 2016
Senior Manager/Manager, IT - Global Wholesale at Verizon in January 2006 to January 2014
Senior Manager, IT - International Voice Services at MCI in January 1999 to January 2006
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Binghamton University, Bachelor's degree
Binghamton University, BS
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Software Development
VoIP
Disaster Recovery
SDLC
Integration
Requirements Analysis
MS Project
Business Analysis
SQL
Visio
Telecommunications
Vendor Management
Information Technology
IT Strategy
Systems Analysis
Mainframe
DB2
Project Management
Microsoft Project
Leadership
Management
Business Intelligence
Strategy
Process Improvement
Program Management
Testing
Enterprise Architecture
Analysis
Software Project Management
Business Process Improvement
Software Development Life Cycle (SDLC)
Voice over IP (VoIP)
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Discover more about Montefiore Information TechnologyWhat is Jon Kohilakis email address?
Email Jon Kohilakis at [email protected] and [email protected]. This email is the most updated Jon Kohilakis's email found in 2026.
What is Jon Kohilakis phone number?
Jon Kohilakis phone number is 3474547024.
How to contact Jon Kohilakis?
To contact Jon Kohilakis send an email to [email protected] or [email protected]. If you want to call Jon Kohilakis try calling on 3474547024. (updated on August 26, 2024)
What company does Jon Kohilakis work for?
Jon Kohilakis works for Montefiore Information Technology
What is Jon Kohilakis's role at Montefiore Information Technology?
Jon Kohilakis is Product Manager - Patient Access Technology
What industry does Jon Kohilakis work in?
Jon Kohilakis works in the Hospital & Health Care industry.
Jon Kohilakis Email Addresses
Jon Kohilakis Phone Numbers
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