Jon Devol

Jon Devol currently serves as a Technology Advisor at Steelcase, where he plays a pivotal role in bridging the gap between innovative technology solutions and the end-user experience. In this capacity, Jon leverages his extensive background in information technology to ensure seamless integration of emerging technologies into Steelcase’s product offerings and customer interactions. His expertise encompasses overseeing the full lifecycle of product development and launch (PDL), acting as the primary IT voice of the customer—whether dealer, end-user, or sales team—to gather insights and translate them into actionable technical strategies. This customer-centric approach helps drive product enhancements that align with user needs and industry trends.

A key focus of Jon’s work involves optimizing the customer journey through effective IT solutions, ensuring that product deployment, inventory management, and post-sale support are streamlined and responsive. His proficiency in inventory management, purchasing, and customer service enables him to coordinate with product vendors and internal teams to deliver reliable, innovative IT services that enhance user satisfaction. Jon’s skills in time management and communication are critical in managing multiple projects simultaneously, meeting tight deadlines, and exceeding stakeholder expectations.

Moreover, Jon’s passion for emerging technology—such as IoT, smart office solutions, and data-driven design—positions him as a strategic asset in Steelcase’s digital transformation initiatives. His ability to adapt quickly and learn new systems ensures that the company remains at the forefront of industry innovation. Through his role, Jon Devol continues to contribute to Steelcase’s reputation as a leader in workplace solutions, emphasizing the importance of technology in creating functional, inspiring work environments.