Jommel Decano

Q: What is Jommel Decano email address?

Email Jommel Decano at jommel.decano@securitybank.com.ph. This email is the most updated Jommel Decano's email found in 2026.

Q: How to contact Jommel Decano?

To contact Jommel Decano send an email to jommel.decano@securitybank.com.ph. (updated on October 24, 2024)

Quality Assurance Officer at Security Bank Corporation | Quezon City, National Capital Region, Philippines

About Jommel Decano

Jommel Decano is a dedicated Quality Assurance Officer at Security Bank Corporation, where he leverages over 18 years of experience in the collections industry to enhance operational efficiency and elevate customer service standards. His journey began in 2005 at BPI, where he honed his skills in financial services, before moving to Eastwest Bank, and ultimately joining Security Bank. This diverse background across leading banking institutions has not only enriched his expertise but also provided him with a comprehensive understanding of the nuances of customer engagement and collections management.

In his current role, Jommel is responsible for monitoring agent calls, meticulously evaluating performance metrics, and providing constructive feedback to team members. His keen eye for detail enables him to identify opportunities for improvement, fostering a culture of continuous learning and development within the team. By utilizing his skills in employee engagement and instructional design, he crafts tailored training programs that enhance the competencies of agents, ultimately driving productivity and customer satisfaction.

Jommel's proficiency in emotional intelligence plays a crucial role in his approach to quality assurance, allowing him to connect with team members on a personal level and motivate them to excel. His commitment to corporate training and employee learning ensures that the team is not only equipped with the necessary skills but also aligned with the bank’s strategic objectives. As he continues to contribute to Security Bank’s mission of delivering exceptional financial services, Jommel remains passionate about fostering a collaborative environment that prioritizes both employee growth and customer experience.

Jommel Decano Work