Jomel A
Operations Manager at Athena | Metro Manila, National Capital Region, Philippines
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Operations Manager at Athena in April 2023 to October 2024
Operations Manager at TaskUs in November 2022 to March 2023
Lead Assistant Manager at EXL Service Philippines, Inc. in January 2022 to November 2022
Contact Center Lead at Philips in June 2019 to September 2021
Quality Unit Manager at Citi in July 2011 to June 2019
Subject Matter Expert at IBM in April 2008 to March 2011
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University of Rizal System-Rizal State College, BS Business Administration, July 2026
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Chat
Online Support
Streamlining Process
Customer Retention
Microsoft Office
Organizational Leadership
Contact Center Management
Customer Satisfaction (CSAT)
Customer Service Management
Customer Service Operations
Business Relationship Management
Skilled Multi-tasker
Operational Efficiency
Microsoft Applications
Workforce Management
Voice of the Customer
Customer Success
E-Commerce
Client Requirements
Constructive Feedback
Attention to Detail
Performance Reviews
Written Communication
Performance Improvement
New Product Rollout
Lead Management
Tagalog
Business Reviews
Analytical Skills
Operations
Thinking Skills
Problem Solving
Organization Skills
Phone Etiquette
Call Center Development
Critical Thinking
Chargebacks
Monitoring Performance
Quality Auditing
Strategy Implementation
Service Quality
Presentations
Decision-Making
Customer Support
Contact Centers
Communication
Zendesk
Salesforce.com
HubSpot
Account Management
Client Relations
Employee Engagement
Quality Control
Service Delivery
Customer Satisfaction
Customer Experience
Customer Service
Coaching
Data Analysis
Financial Services
Quality Assurance
Lean Process Improvement
Business Process
Operations Management
Service-Level Agreements (SLA)
People Management
Operational Planning
Certified Lean
Business Process Outsourcing (BPO)
Team Leadership
Management
Team Management
Leadership
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Discover more about AthenaWhat is Jomel A email address?
Email Jomel A at [email protected]. This email is the most updated Jomel A's email found in 2026.
What is Jomel A phone number?
Jomel A phone number is 09273522612.
How to contact Jomel A?
To contact Jomel A send an email to [email protected]. If you want to call Jomel A try calling on 09273522612. (updated on October 24, 2024)
What company does Jomel A work for?
Jomel A works for Athena
What is Jomel A's role at Athena?
Jomel A is Operations Manager
What industry does Jomel A work in?
Jomel A works in the Management Consulting industry.
Jomel A Email Addresses
Jomel A Phone Numbers
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