Jolanta Lorenc

Jolanta Lorenc currently serves as the Director of ICT Sales and B2B Offer Development at Netia, where she leverages her extensive 20-year background in operations management, process centralisation, and change management to drive strategic growth and innovation. In this pivotal role, Jolanta is responsible for spearheading the development and sales of advanced ICT solutions, including Data Center, Cloud, and Security services, aligning with the evolving digital transformation needs of her clients. Her expertise in business strategy and project management enables her to craft tailored telecom offers that meet the complex demands of enterprise customers, fostering long-term partnerships and revenue growth.

Jolanta’s leadership in process optimisation and automation has been instrumental in streamlining Netia’s operational workflows, reducing costs, and enhancing service delivery. Her experience in insourcing, outsourcing, and organisational restructuring allows her to effectively manage budgets up to PLN 40 million, ensuring efficient resource allocation and project execution. She is particularly skilled in implementing system integrations and operational improvements that support scalable growth and improved customer experience.

Her strategic initiatives often involve cross-functional collaboration, combining her knowledge of telecommunications, ICT, and system operations to develop innovative B2B solutions. Jolanta’s ability to lead diverse teams and manage complex projects positions her as a key driver of Netia’s digital transformation agenda. Her focus on process excellence, customer-centric service, and technological innovation continues to strengthen Netia’s competitive edge in the dynamic telecom and ICT landscape.