Johnmark Larson

Johnmark Larson currently serves as a Solutions Advisor at Medallia, where he plays a pivotal role in driving complex enterprise sales and delivering tailored customer experience solutions. Leveraging his extensive background as a Solutions Consultant and Pre-Sales Engineer, Johnmark specializes in architecting innovative solutions that align with clients’ strategic objectives across diverse industry verticals, including financial services, healthcare, and retail. His expertise in solutions architecture, combined with a deep understanding of value frameworks, enables him to craft compelling product demonstrations that highlight Medallia’s capabilities in capturing and analyzing customer feedback, operational data, and sentiment insights.

In his current role, Johnmark leads the solution and sales engineering components of high-stakes sales motions, often exceeding $1 million in annual recurring revenue. He collaborates closely with cross-functional teams to scope, price, and present comprehensive implementation and managed service packages, ensuring alignment with client needs and security standards. His proficiency in responding to RFPs, RFIs, and security audits has been instrumental in securing strategic deals and expanding Medallia’s footprint across verticals.

Johnmark’s expertise extends to developing and delivering customized demos that showcase Medallia’s cross-functional value, emphasizing the integration of SaaS solutions, enterprise feedback management, and advanced analytics. He also trains and mentors global sales teams on solution positioning, technical storytelling, and consultative selling strategies. His skills in SQL, Scrum, and process improvement further enhance his ability to streamline solution delivery and optimize customer outcomes, making him a vital asset in Medallia’s mission to transform customer experience management through innovative technology and strategic insights.