John Zyphur
Technical Duty Officer - Sr Staff Production Service Engineer at ServiceNow | Parker, Colorado, United States
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John Zyphur is a seasoned Technical Duty Officer (TDO) at ServiceNow, where he leverages his extensive expertise as a CCIE Certified Principal Network Engineer to navigate complex operational challenges. In his current role, John serves as the incident commander during critical P1 escalations and mass outages, orchestrating rapid response efforts to restore services and minimize downtime. His ability to assemble and lead a team of subject matter experts (SMEs) is pivotal in addressing a wide array of operational issues, ensuring that solutions are both effective and timely.
John's proficiency in routing and switching, combined with his deep understanding of Cisco technologies, empowers him to troubleshoot intricate network problems with precision. He is well-versed in cloud computing and virtualization, allowing him to adapt to the evolving technological landscape and implement innovative solutions that enhance operational efficiency. His project management skills are evident in his approach to leading technical projects from inception to fruition, where he emphasizes the importance of process and thorough documentation.
In addition to his technical acumen, John is committed to fostering a culture of collaboration and continuous improvement within his team. He actively engages in knowledge sharing and mentoring, ensuring that best practices are disseminated across the organization. With a keen eye for detail and a passion for solving challenging problems, John Zyphur is not only a critical asset to ServiceNow but also a driving force in enhancing the resilience and reliability of its services.
Technical Duty Officer - Sr Staff Production Service Engineer at ServiceNow in March 2023 to Present
Technical Duty Officer at ServiceNow in June 2019 to March 2023
Principle Network Engineer at DarkMatter LLC in March 2017 to November 2018
Infrastructure Maintenance Lead at Raytheon in March 2016 to August 2016
WAN Security Engineer at Vectrus in December 2015 to March 2016
Senior Network Security Engineer at Epsilon Systems Solutions, Inc. in August 2015 to December 2015
Senior Network Engineer at Bridgepoint Education in May 2015 to July 2015
Network Engineer II at Ntrepid Corporation in October 2013 to November 2014
IPv6 Network Engineer at CSSS.NET in September 2012 to September 2013
Network Engineer at Five Rivers Services in September 2011 to September 2012
Project Manager/Order Coordinator at NextLevel Internet in September 2010 to July 2011
Sales Engineer/Project Manager/Training Development at Abacus Data Systems in November 2008 to January 2011
DataSafe Account Services at Symantec in November 2007 to September 2008
Student Aide at SPAWAR in July 2003 to July 2006
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UC San Diego, B.A., July 2026
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SaaS
Troubleshooting
Salesforce.com
Project Management
Cisco Technologies
Cloud Computing
Hardware
VoIP
CCNA
Databases
VMware
Switches
DNS
Networking
Data Center
Linux
SQL
Windows 7
Network Security
IP
Technical Support
DHCP
Routers
Network Architecture
IPv6
Juniper
Routing
TCP/IP
Microsoft Exchange
Servers
Network Administration
CCNP
Cisco Nexus
Firewalls
WAN
Virtualization
Security
Cisco IOS
Network Engineering
Windows Server
Juniper Technologies
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Discover more about ServiceNowWhat is John Zyphur email address?
Email John Zyphur at [email protected] and [email protected]. This email is the most updated John Zyphur's email found in 2026.
What is John Zyphur phone number?
John Zyphur phone number is 6199291415 and 6194696496.
How to contact John Zyphur?
To contact John Zyphur send an email to [email protected] or [email protected]. If you want to call John Zyphur try calling on 6199291415 and 6194696496. (updated on September 03, 2024)
What company does John Zyphur work for?
John Zyphur works for ServiceNow
What is John Zyphur's role at ServiceNow?
John Zyphur is Technical Duty Officer - Sr Staff Production Service Engineer
What industry does John Zyphur work in?
John Zyphur works in the Computer & Network Security industry.
John Zyphur Email Addresses
John Zyphur Phone Numbers
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