John Ylaya
IT Support Engineer at Hendrickson | Greater Chicago Area
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John Ylaya is a seasoned IT Support Engineer at Hendrickson, where he leverages his extensive expertise in networking and VOIP technology to enhance operational efficiency within the organization. With a robust background in the hospital and healthcare sectors, John has honed his skills in resolving complex end-user hardware, software, and network issues. His role involves not only troubleshooting but also providing comprehensive training for staff on computer systems and network-based software applications, ensuring that all team members are equipped to utilize technology effectively.
One of John's key projects at Hendrickson includes the management of the end-user system replacement lifecycle, where he meticulously maintains accurate inventory records. This proactive approach facilitates timely replacements and minimizes downtime, which is critical in a fast-paced work environment. Additionally, John is responsible for creating, maintaining, and deploying system images, streamlining the setup process for new devices and ensuring consistency across the organization’s IT infrastructure.
His proficiency with Cisco Systems products and systems analysis has enabled him to implement innovative solutions that enhance network performance and reliability. John’s commitment to customer service is evident in his approach to IT support; he prioritizes user satisfaction and strives to resolve issues promptly, fostering a positive technology experience for all users. With a Bachelor’s degree in Computer Science focused on Computer Systems Networking and Telecommunications, John continues to stay abreast of industry trends, further solidifying his role as a valuable asset to Hendrickson and the broader IT community.
IT Support Engineer at Hendrickson in March 2021 to Present
Tier 2 IT Support Specialists/VOIP System Administrator at Shirley Ryan AbilityLab in January 2016 to March 2021
Voice Network Engineer at Network Data Systems in June 2019 to September 2020
NOC Analysts at West Monroe Partners in January 2016 to May 2019
IT Support Specialist/VOIP System Administration at Rehabilitation Institute of Chicago in November 2013 to January 2016
Desktop Support Technician at Redbox Automated Retail, LLC in September 2010 to June 2014
Part Time Help Desk Analysts at Rehabilitation Institute of Chicago in June 2013 to November 2013
Desktop Support at Dental Office in August 2007 to August 2010
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Robert Morris University - Illinois, Bachelor in Computer Science, August 2026
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Information Technology
Cisco Systems Products
Computer Science
Systems Analysis
Customer Service
Networking
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Discover more about HendricksonWhat is John Ylaya email address?
Email John Ylaya at [email protected] and [email protected]. This email is the most updated John Ylaya's email found in 2026.
How to contact John Ylaya?
To contact John Ylaya send an email to [email protected] or [email protected]. (updated on September 03, 2024)
What company does John Ylaya work for?
John Ylaya works for Hendrickson
What is John Ylaya's role at Hendrickson?
John Ylaya is IT Support Engineer
What is John Ylaya's Phone Number?
John Ylaya's phone (**) *** *** 980
What industry does John Ylaya work in?
John Ylaya works in the Hospital & Health Care industry.
John Ylaya Email Addresses
John Ylaya Phone Numbers
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