John Tidaback
Help Desk Analyst at Fortis Solutions Group | Virginia Beach, Virginia, United States
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John Tidaback is a seasoned Help Desk Analyst at Fortis Solutions Group, bringing 18 years of extensive experience in maintaining and repairing computer systems. His robust expertise spans across various operating systems, including Windows XP, Vista, 7, 8, and multiple versions of Windows Server, alongside proficiency in Microsoft Office applications. This deep knowledge base allows him to provide exceptional desktop and laptop hardware and software support, ensuring that end-users can operate efficiently and effectively.
In his current role, John leverages his skills in Active Directory and Terminal Services Administration to streamline user management and enhance system performance. His responsibilities include utilizing vSphere to create, maintain, document, and deploy Windows images, which is crucial for ensuring consistency and reliability across the organization’s IT infrastructure. John’s commitment to excellence is evident in his proactive approach to IT support, as he regularly travels to various factory plants across the United States for mergers and acquisitions (MnA) integration and planning. During these on-site visits, he expertly performs LifeCycle management, swapping out over 20 computers at each location, which significantly enhances operational efficiency.
Additionally, John plays a vital role in monitoring and measuring key performance indicators (KPIs) by running monthly reports for all sites. This data-driven approach not only helps in identifying areas for improvement but also assists in optimizing the overall performance of IT systems. His comprehensive skill set in server administration, networking, and remote desktop support positions him as a key contributor to Fortis Solutions Group’s success, ensuring that technology serves as a powerful enabler for the organization’s growth and innovation.
Help Desk Analyst at Fortis Solutions Group in August 2021 to Present
IS Help Desk Technician at LifeNet Health in April 2017 to August 2021
Systems Administrator at A&T Data Systems in January 2013 to April 2017
Lead Technical Advisor at Microsoft in January 2012 to January 2016
Geek Squad at Best Buy in January 2009 to January 2012
Computer Consultant at Tappan Zee Consultants in January 2003 to January 2009
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Southern New Hampshire University, September 2026
SUNY Adirondack, September 2026
Gorton High School, Regents, September 2026
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Computer Repair
Computer Hardware
Solid computer skills
Windows Server
Software Installation
Hardware Installation
Desktop Computers
Laptops
Desktop Deployment
Desktop Application Support
Server Administration
Desktop Administration
Remote Desktop
Screen Repair
Servers
Motherboards
Networking
Network Administration
Computer Network Operations
Wireless Networking
Microsoft Office
Microsoft Servers
Microsoft Operating Systems
Operating Systems
Virus Removal
Printers
Printer Drivers
Small Business IT Solutions
Computers
Computer Science
Dell Computers
Technical Support
Printer Support
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Discover more about Fortis Solutions GroupWhat is John Tidaback email address?
Email John Tidaback at [email protected] and [email protected]. This email is the most updated John Tidaback's email found in 2026.
What is John Tidaback phone number?
John Tidaback phone number is 9144902669.
How to contact John Tidaback?
To contact John Tidaback send an email to [email protected] or [email protected]. If you want to call John Tidaback try calling on 9144902669. (updated on August 26, 2024)
What company does John Tidaback work for?
John Tidaback works for Fortis Solutions Group
What is John Tidaback's role at Fortis Solutions Group?
John Tidaback is Help Desk Analyst
What industry does John Tidaback work in?
John Tidaback works in the Computer Software industry.
John Tidaback Email Addresses
John Tidaback Phone Numbers
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