John Rockafellow Email & Phone Number

John Rockafellow

SB HLA Specialist at AT&T | Greater Seattle Area

John Rockafellow Socials
About John Rockafellow

John Rockafellow currently serves as an SB HLA Specialist at AT&T, where he leverages his extensive technical expertise to support small business clients with their billing credits and debits. In this role, John plays a pivotal part in ensuring seamless communication and resolution of billing issues, utilizing his deep understanding of telecommunications protocols, database management, and customer support best practices. His background in monitoring and supporting Windows applications, combined with his proficiency in GUI design and scripting, enables him to troubleshoot complex technical challenges efficiently and deliver tailored solutions to clients.

Throughout his tenure at AT&T, John has demonstrated a strong commitment to operational excellence and client satisfaction. His prior experience managing a team of 15 technicians, supporting Windows environments, and working with a broad array of Microsoft Office tools—including Excel, Outlook, PowerPoint, and Publisher—has provided him with a solid foundation in technical support and team leadership. His expertise in computer hardware, .NET development, and shell scripting further enhances his ability to analyze and resolve technical issues swiftly.

Since transitioning into his current role, John has expanded his skill set to include billing systems, credit management, and small business support strategies. His CPR certification underscores his dedication to safety and professionalism in all aspects of his work. With a focus on leveraging his knowledge of protocols, databases, and GUI interfaces, John continues to contribute significantly to AT&T’s mission of providing exceptional customer service and technical support to small business clients. His blend of technical acumen, industry experience, and client-focused approach makes him a valuable asset in the telecommunications support landscape.

John Rockafellow Work
1 experience icon

SB HLA Specialist at AT&T in February 2013 to Present

2 experience icon

Business customer care rep at AT&T in January 2020 to Present

3 experience icon

Open at None in July 2012 to February 2013

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John Rockafellow Education

Everett Community College, GED, July 2026

Rochville University, Associate, July 2026

Rochville University, Degree: Associates, July 2026

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John Rockafellow Skills

XP

Operating Systems

Computer Hardware

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About John Rockafellow's Current Company
Frequently Asked Questions about John Rockafellow

What is John Rockafellow email address?

Email John Rockafellow at [email protected], [email protected], [email protected], [email protected], [email protected], [email protected] and [email protected]. This email is the most updated John Rockafellow's email found in 2026.

What is John Rockafellow phone number?

John Rockafellow phone number is 425-220-3306.

How to contact John Rockafellow?

To contact John Rockafellow send an email to [email protected], [email protected], [email protected], [email protected], [email protected], [email protected] or [email protected]. If you want to call John Rockafellow try calling on 425-220-3306. (updated on January 10, 2025)

What company does John Rockafellow work for?

John Rockafellow works for AT&T

What is John Rockafellow's role at AT&T?

John Rockafellow is SB HLA Specialist

What industry does John Rockafellow work in?

John Rockafellow works in the Telecommunications industry.

John Rockafellow Email Addresses

Email John Rockafellow at [email protected], [email protected], [email protected], [email protected], [email protected], [email protected] and [email protected]. This email is the most updated John Rockafellow's email found in 2026.

John Rockafellow Phone Numbers

John Rockafellow phone number is 425-220-3306.
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