John Puhak

Q: What is John Puhak email address?

Email John Puhak at jpuhak@gmail.com, puhakfam@aol.com and john@bit.ly. This email is the most updated John Puhak's email found in 2026.

Q: How to contact John Puhak?

To contact John Puhak send an email to jpuhak@gmail.com, puhakfam@aol.com or john@bit.ly. (updated on February 14, 2025)

Senior Business Analyst at T-Mobile | Olathe, Kansas, United States

About John Puhak

John Puhak is a highly accomplished Senior Business Analyst at T-Mobile, bringing over 24 years of telecom industry expertise to his current role. His primary focus is on supporting the successful launch and ongoing management of three Customer Experience Centers, which are pivotal in enhancing customer satisfaction and operational efficiency. In this capacity, John leverages his deep understanding of wireless technology, customer service strategies, and business process optimization to ensure these centers operate seamlessly and deliver exceptional service. His expertise in Salesforce administration has been instrumental in developing sustainable, repeatable workflows that streamline customer support operations, ensuring that T-Mobile’s Experts are equipped to serve the right customers effectively.

John’s role extends beyond technical management; he is a key driver in cross-functional team leadership, collaborating with sales, operations, and technical teams to align business objectives with customer experience initiatives. His problem-solving skills and technical documentation capabilities enable him to translate complex processes into clear, actionable procedures, fostering continuous improvement. Additionally, his project management acumen, supported by PMP certification, ensures that initiatives are delivered on time, within scope, and aligned with strategic goals. Known for his self-motivation, reliability, and dedication, John consistently demonstrates a proactive approach to identifying opportunities for process enhancements that support growth and operational excellence. His industry-specific knowledge, combined with his leadership in managing customer-centric projects, makes him a vital asset in driving T-Mobile’s commitment to delivering innovative, high-quality wireless services.

John Puhak Work