John Psolka
System Administrator II at N.C. Department of Information Technology | Raleigh, North Carolina, United States
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John Psolka serves as the IT Enterprise Endpoint Administrator for the City of Raleigh Municipal Government, where he plays a pivotal role in managing and optimizing the technology infrastructure that supports the city’s operations. With a strong foundation in both Apple and Microsoft ecosystems, John specializes in the deployment and configuration of end-user devices, ensuring seamless functionality across a diverse range of platforms, including Windows 10/11, macOS 11+, iOS/iPadOS, and Android. His expertise in managing Windows images and hybrid enrollment workflows to Microsoft Azure and Intune is crucial for maintaining a secure and efficient IT environment.
In his current role, John is instrumental in the administration of driver and application deployments, utilizing tools such as SCCM and Jamf Pro to streamline processes and enhance user experience. He has successfully implemented a consistent naming convention for security groups and SCCM collections, which has significantly improved organizational efficiency and compliance. His proficiency with ServiceNow allows him to document and manage IT service requests effectively, aligning with ITIL best practices to ensure high-quality service delivery.
John's strong problem-solving skills and team-oriented mindset enable him to collaborate effectively with colleagues across departments, fostering a culture of innovation and continuous improvement. His exceptional communication and documentation skills further enhance his ability to convey complex technical concepts to non-technical stakeholders, ensuring that all team members are aligned and informed. As the technological landscape continues to evolve, John remains committed to leveraging his skills and knowledge to drive positive change within the City of Raleigh's IT framework.
System Administrator II at N.C. Department of Information Technology in October 2023 to Present
IT Enterprise Endpoint Administrator at City of Raleigh Municipal Government in February 2022 to October 2024
Desktop Support Specialist at Apex Tool Group, LLC in August 2021 to February 2022
Support Specialist II at Liberty University in October 2016 to April 2021
Apprentice Electrician at Southern Air Inc in June 2014 to December 2014
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Liberty University, Bachelor of Science - BS, August 2026
Virginia Technical Institute, Electrical, August 2026
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Mobile Device Management (MDM)
Mobile Application Management (MAM)
OSHA Training
Apprentice
macOS
Licensing
MDM
Technology Change Management
Office 365 Administration
C-Level Executive Support
Microsoft Exchange
Break Fix
Microsoft Endpoint Configuration Manager
SCCM
Microsoft 365
Microsoft Intune
Jamf Pro
Microsoft Azure
ServiceNow
Change Management
ITIL
IT Hardware Support
Mac
OS X
iOS
Windows 10
Microsoft Office
Windows 7
Active Directory
Windows Server
Linux
Technical Support
Customer Support
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Discover more about N.C. Department of Information TechnologyWhat is John Psolka email address?
Email John Psolka at [email protected]. This email is the most updated John Psolka's email found in 2026.
What is John Psolka phone number?
John Psolka phone number is 9082282909.
How to contact John Psolka?
To contact John Psolka send an email to [email protected]. If you want to call John Psolka try calling on 9082282909. (updated on September 17, 2024)
What company does John Psolka work for?
John Psolka works for N.C. Department of Information Technology
What is John Psolka's role at N.C. Department of Information Technology?
John Psolka is System Administrator II
What industry does John Psolka work in?
John Psolka works in the Information Technology & Services industry.
John Psolka Email Addresses
John Psolka Phone Numbers
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