John Nerpiti

John Nerpiti currently serves as Vice President of Operations at Z-Teca Mexican Eatery, where he plays a pivotal role in steering the company's strategic growth and operational excellence. With a deep-rooted passion for the foodservice industry, John has been instrumental in scaling Z-Teca from its inception to a thriving chain of 15 locations, with plans for continued expansion. His expertise spans brand development, menu innovation, and operational management, ensuring each restaurant upholds the brand’s commitment to quality and authentic Mexican cuisine.

In his current role, John oversees the day-to-day operations across all locations, implementing standardized operating procedures and training programs that maintain consistency and high customer satisfaction. His hands-on approach includes managing supply chain logistics, optimizing purchasing processes, and refining operational workflows to improve efficiency and profitability. John’s leadership extends to franchisee relations, where he provides coaching and mentoring to ensure franchise partners align with the brand’s vision and operational standards.

A key project under his leadership involved developing comprehensive operating manuals and training materials, which have become essential tools for onboarding new team members and franchisees. His expertise in recipe development and menu engineering has helped keep Z-Teca’s offerings innovative and competitive in the fast-casual Mexican segment. Known for his problem-solving skills and customer-centric approach, John continuously seeks opportunities to enhance operational performance, employee engagement, and guest experience. His strategic focus on communication and team management has been vital in fostering a cohesive, motivated workforce dedicated to delivering exceptional service.