John Motsamai
Solutions Analyst at Experian | City of Johannesburg, Gauteng, South Africa
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As a Solutions Analyst at Experian, John Motsamai plays a pivotal role in enhancing project delivery through his expertise in software configuration and build processes for Decision Analytics solutions. With a strong foundation in technical support and problem-solving, John is adept at navigating the complexities of various software applications, ensuring that clients receive optimal performance and functionality tailored to their specific needs. His experience spans multiple sectors, allowing him to bring a diverse perspective to each project, which is invaluable in today’s rapidly evolving data landscape.
John’s role involves not only the technical aspects of software configuration but also a significant focus on client management and incident management. His ability to communicate effectively with stakeholders ensures that project requirements are clearly understood and met, fostering a collaborative environment that enhances team performance. He is skilled in conducting thorough analysis and testing, which are critical to identifying potential issues before they escalate, thereby maintaining the integrity of the solutions delivered.
In addition to his technical acumen, John is proficient in using tools such as Microsoft SQL Server and SQL for data manipulation and reporting, enabling him to derive actionable insights that drive decision-making processes. His commitment to continuous improvement is evident in his proactive approach to service reviews, where he identifies opportunities for enhancement in both processes and client interactions. As he continues to contribute to key projects at Experian, John remains dedicated to leveraging his skills in communication, teamwork, and training to empower clients and ensure successful outcomes in their decision analytics initiatives.
Solutions Analyst at Experian in May 2023 to Present
Customer Technical Support Engineer at Finastra in May 2020 to March 2023
Functional Consultant at Resolve Solution Partners in September 2017 to April 2020
Application Support Analyst (Vodacom) at Edge Consulting South Africa in October 2011 to August 2017
CERES Programmer (COBOL based) at UCS in August 2008 to September 2011
COBOL programmer at Standard Bank Group in January 2007 to July 2008
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North-West University / Noordwes-Universiteit, Bachelor of Science - BS, July 2026
thutolore high school, July 1997 to July 2026
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Communication
Knowledge Sharing
Root Cause Analysis
Teamwork
Collaborative Problem Solving
Technical Support
Microsoft Office
Customer Support
SQL
Analytical Skills
CSI
Problem Solving
Service Review
BMC Remedy
Incident Management
Databases
Telecommunications
SDLC
Microsoft SQL Server
Programming
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Discover more about ExperianWhat is John Motsamai email address?
Email John Motsamai at [email protected] and [email protected]. This email is the most updated John Motsamai's email found in 2026.
How to contact John Motsamai?
To contact John Motsamai send an email to [email protected] or [email protected]. (updated on August 16, 2024)
What company does John Motsamai work for?
John Motsamai works for Experian
What is John Motsamai's role at Experian?
John Motsamai is Solutions Analyst
What is John Motsamai's Phone Number?
John Motsamai's phone (**) *** *** 311
What industry does John Motsamai work in?
John Motsamai works in the Information Technology & Services industry.
John Motsamai Email Addresses
John Motsamai Phone Numbers
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